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KERNELBASE.DLL ERROR in BO SYSTEM

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Hi,

 

Our BO system version is 3.1 SP6 Patch 1 and our operating system is Windows Server Enterprise 2008 R2 SP1.

When we look at the Windows Logs from Event Viewer, we see KERNELBASE.dll errors related with BO.

After KERNELBASE.dll error, Some Webi Processing Servers stop. For example, we get error message; WebIntelligenceProcessingServer10 stopped with exit code = 255 (0xff).

Have you ever encountered with KERNELBASE.dll error?

What is the solution to prevent KERNELBASE.dll error?

 

12.JPG

13.JPG

 

Best Wishes,

Cihangir


print to printer

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In CR designer i have set a default printer

 

File --> Page Setup --> Printer options [ xyz printer ]

 

when user is trying to view the report the report output is not directly going to the printer i selected in the report designer.

 

When i checked the report history and latest instance detail shows Printer : none

 

how to overcome this problem ?

Session timeout

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Hi there,

 

I just setup Crystal Reports server 2011 on Windows server 2008.  It works perfect for small reports, but some of the bigger reports that require more time to run keep getting the error "The viewer could not process an event. Timeout [RCIRAS0244], Error code: 0  [CRWEB00000119]".

 

Anyone know how to fix this error please suggest.  Thank you very much......

Report opens in "Design" mode and throws error

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Hi All,

 

One of my user gets an attached error when he opens a report. I noticed that, this happens because his report always open in "Design" mode. Now when we click on "Reading" mode, it works fine.

Also, this behavior is happening only for one report. What can be the issue ? Is there a way in settings that I can do, so that the report always opens in "Reading" mode.

 

BI4.1 SP1

 

 

Thanks,

Anupam,

BO 4.1 does not support Oracle 8i/9i

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Hi Experts,

We are migrating from BO 6.5 to 4.1. Our database is in Oracle 8i and 9i.
However, now this is discovered that BO 4.1 supports only Oracle 10g and higher database.

Is there any workaround to work with BO 4.1 and Oracle 8i/9i?

Regards,

Arup

Working with version management and promotion management best practices BO 4.1

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Hi Experts

 

I wondered if anybody knows if there is a document or something about best practices to work with the version management and promotion management in BO 4.1?

 

Our Environment includes two servers. The first one is our development and test server. The second server is our prod system.

 

Now on the dev server we have basically two folders called dev and test. We control access to them with a right system based on the folder structure.

 

My question now is how you would work in this scenario (third server is not an option). Main target is to have as few reports as possible. Therefore we try to work with the version management system and only have one version of each report in the dev folder of the cms. But this is where problems start. Sometimes the newest version is not the version we want to publish to the test folder or even prod server.

 

How would you publish the report to the other folder? Make a copy of the concerned report (transport to the same system via promotion management is not possible). Also how would you use the version management in regards to the folder structure? Only use version management in dev folder and export reports to test folder (out of vms control) or also use vms in test folder and how would that work?

 

Further more I’d be interested in learning best practices with promotion management. I found out that the promotion of a report that doesn’t exist in prod doesn’t make any problems. But as soon as an older version already exists there is only partial success and the prod folder gets renamed to “test”.

 

Any suggestions on how to handle these problems?

 

Thank you and regards

Lars

Issue with Importing Exploration ViewSets using Promotion Management?

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Hi,

 

I have imported a BIAR file using Promotion Management from a Standalone SAP BO system into SAP BO QA Sevrer and Indexed Information Spaces and tested all my Explorer Reports with all Exploration View Sets.

 

Now i started importing into SAP BO PRD Server from SAP BO QA Server using Promotion Management. All objects are imported except Exploration View Sets.

 

Below are screens for both QA & PRD imported objects.

 

QA Imported Objects.JPG

 

PRD Imported Objects.JPG

 

Can anyone please suggest me why Exploration View Sets are not importing into SAP BO PRD Server.

 

Thanks in advance.

 

Regards,

Ramana.

BI Launch pad 4.1, file sharing

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Question: I would like to publish PDF files to BI Launch pad 4.1

 

I know thier are many ways to produce PDF from Crystal reports and other tools, however in this case I have a PDF I would like to distribute created by another application and I would like share the file using BI Launch pad 4.1

 

Does anyone have suggestions on how I can acomplish this?


Windows AD user cannot use Promotion management, Why?

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A Procedure is distributed by SAP  how to Use ”Promotion Management”  in a OTAP/ DTAP street.

otap.png

See Chapter/Secton 05 of this document: https://archivesaptechedhandson.hana.ondemand.com/contentArchive/AP263_Exercises_VHO_FINAL.pdf

 

This is a very good/useful   procedure. This procedure works  with an “Enterprise”  Account. 

 

In our environment we ONLY work with  “Windows AD”  accounts. (to keep users management very straight forward.)

We do not get the procedure working with “Windows AD” account.

 

Our procedures stops at Section:  “07.3 Add to VM”:

The selected webi document, within the promotion Job, is not getting "checked in" in  Version Management.

After that all other steps are useless.

 

Windows AD user cannot use Promotion management, but Why?

(If we use version managment on the individual webi report, with a windows AD user everyting works fine)

Shortcut Type in Bi 4.1

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Hi All,

          We have lots of reports in public folders. Since we dont want the users to view the actual reports, we have made shortcuts to them and have re-named to resemble as the actual reports. In XIR2, the renamed shortcut reports would indeed show as the actual report with the Type as WebI or DeskI.

Where as in BI 4.1, it is still showing as shortcut as Type, in place of WebI or DeskI.

 

Any idea to change the type in BI 4.1?

Webi query performance in SAP BO 4.0 sp6

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Hello,

 

I'm facing an issue with the webi reports in our BI 4 SP6 environment. The webi reports data fetch time is ridiculously slow, where as when these queries are run on Oracle 10g the results are returned much faster as compared to WebI. The same reports used to fetch data faster few months ago when we were on SP4.

 

Now my question is what can I do to improve the query data fetch time in webi? Is there some parameter that I can tweak in BO or do I need to add more services? Please suggest. thanks

 

Following are the specs of the QA environment:

We are using a clustered environment with 2 nodes (CUSNWA3T and CUSNWA3U) - these are the names of the nodes. Each node has 12 GB of RAM and each node is a VMware virtual machine running on windows server 2008. Each of these BO servers/nodes is having its own CMS server, I have broken down the APS into sub servers after facing issues with the DSL Bridge service.

 

 

webi query performance.png

 

Regards,

samique

BI 4.1 Upgrade from BI 4.0 - MOBIServer web application is missing on AIX platform

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Hello BI Technical Experts,

 

Recently, I have upgraded our BI environment from BI 4.0 SP05 Patch 06 to BI 4.1 SP03 Patch02 successfully. As per the BI 4.1 technical documentation the BI Mobile Server on the web application server (Tomcat 7) should have been deployed automatically but we are missing this in all our environments, looks like upgrading to BI 4.1 does not install MOBIServer automatically.

 

Technical Details:

 

From 4.1 Mobile Feature is available for AIX as well!

 

OS: AIX, DB: Oracle 11g

 

I would like to know if there is a way to run the setup.sh from the install directory in custom installation mode to modify the BI server platform to select Mobile Server under web application? I could not find this information anywhere in the SAP's knowledge base nor in the internet. I found how to do this operation in Windows and looks pretty simple but I am not getting the same wizard to choose the option when I run the setup.sh, it directly takes me to uninstallation step!!

 

Any input is much appreciated! This is holding our mobility project.

 

Thanks,

S Sumanth GV

 

This is the mobile application in CMC post upgrade. But I am missing the web application on top of tomcat.

Mobile Application in CMC.JPG

 

Missing MOBIServer under warfiles and tomcat locations:

Missing_BIMobServer_tomcat.JPG

 

warfile_BIMobServer_missing.JPG

CMC don´t login, Error after BO Explorer Installation

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Hi all, today I install a BO Explorer in a server with BO 4.1, after the installation I restart the server, but when I try to acces in CMC, the system show me a message.

 

Add picture.

 

Thanks

BO4.0 sp6 monitoring Application

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Hi all. we are currently on BI 4.0 with SP6 and enable Monitoring Application to load data into Audit Database. we have regular audit information being logged in the Audit database but I don't see any data from monitoring application. so here are my questions?

1) Audit is using a database myschema@database1 (it's an Oracle database). Since I set in Monitoring application as "Audit Database" and manually created all the tables in the smae schema, shouldn't it write to those tables?

2) Is there any way to tell monitoring application to write to a different scehma/database for testing ? currently I don't see any option to set like that.

3) Where are the log files for monitoring application errors? I see audit logs and I'm sure monitoring app is failing as the main dashboard says "FAILED" for all servers, how to find the errors [error logs]

 

(I might have posted this earlier in a wrong SPACE. So , if you see this as duplicate, please let me know. Sorry)
Hope this help

Please let me know if you need any more details from me

Thanks

LCM CLI BI4.1

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Hi Team,

 

Could you please let me know the procedure to perform LIVE to LIVE using LCM CLI.

 

I am able to export and then import using LCM CLI however I could not find any parameter explaining LIVE to LIVE.

 

Kindly provide your inputs.

 

Env Details:

 

Destination: SAP BusinessIntelligence BusinessObjects 4.1 SP03 Patch1

Source:       SAP BusinessIntelligence BusinessObjects 4.0 SP06

Tool:            LCM CLI

 

Regards,

Pavan


BO migration from XI R2 to XI 3.3 SP5 (Having an unused 3.1 on DEV box)

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Hello All,

 

I have a situation at my work place. We are planning to update our BusinessObjects version. I would give the exact scenario of what's happening.

 

We are currently using the version XI R2. We also have an unused version of XI 3.1 which they tried to upgrade, but failed, as IE9 did not support it. So, they were waiting for a better version that supports our situation. Finally, they found XI 3.3 SP5 as the suitable one for our situation.

 

My question is, if we have to migrate XI R2 to XI 3.3 SP5, do we have to first upgrade the XI 3.1 whcih is sitting idle, to 3.3 SP5? or can we directly move from XI R2 to 3.3 SP5? In that case, what about 3.1 which is already there, do we have to uninstall it? Which one would be the best approach?

 

Please someone let me know.

 

Thanks in advance.

Webi report on Bex Query takes very long to refresh.

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Hi All,

 

I have a report in webi on bex query which takes forever to give me data which is only 1000 rows. In our Development environment its completely fine but in our UAT environment its extremely slow. i can not push it to production until i have same performance as development environment. Can someone help to point me in the right direction? Have tried to run that Bex directly against BW and its fine takes a few secs. But in webi takes almost 10 mins. Thank you.

Crystal Reports 2011 reports on BI4.1 SP4

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Hi Folks,

 

We are planning to update from BI4.0 SP7 Patch 2 to BI4.1 SP4. This release PAM guide mentions about CR2013 only.

Just wanted to make sure, when we do in-house UPDATE like recommended below, does the existing CR2011 reports automatically updated to CR2013?

If so, anyone faced any issues after UPDATE?

Does the existing CR2011 license can be applied to CR2013 Developers client machines?

 

Doing a full install for updating from BI4.0 to BI4.1? Think again...

and I read these:

Crystal Clear Future for Crystal Reports BI4.1 – ASUG Webcast

From Crystal Reports 2008 to SAP Crystal Reports 2013 or SAP Crystal Reports for Enterprise - Business Intelligence (Bus…

 

Thanks!!

CMC sessions shows that Administrator has 2 sessions

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When I log into Crystal Server 2008, CMC as Administrator, Sessions shows that there are 2 sessions running for him.

If I log in as myself (also an Admin) and look at CMC sessions, it still shows 1 session for Administrator, from January.

I read in one discussion that there will always be one session in use by Administrator.   Is this true?

And it looks like it counts that one Admin session against my license of 5 concurrent sessions.   Should it? 

Is there any way to log out that extra Administrator session?

 

Also, I tested the Timeout functionality, leaving an InfoView user logged in for over 15 minutes, and logging out using the red X.  It logs the user out after the 15 minutes of inactivity, but it doesn't get rid of his session, he still looks like he's in the system.    Shouldn't the time-out also remove his session???

 

Is the only way to remove inactive sessions to have the user log back in and log out correctly (not using the red X)?

BO 4.0 SP6 32-bit servers not starting

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Hi,

 

I'm with a issue in a brand new installation. The version is 4.0 SP6 in a W2008 64 bits

The following services stays always in these status:

 

ConnectionServer32 - Hangs on "Initializing" State

CrystalReports2011ReportApplicationServer - Failed

CrystalReports2011ProcessingServer - Running with Errors

 

About the ConnectionServer32, I tried already to create a new server on CMC, change the port from "Auto-Assigned" to 6401 and include the servername in the hosts file. It still not working.

Looking in the ConnectionServer trace file, the error message that appears for me is:

 

---------------------------------------------------

trc file: "connectionserver_CAMKH1VALECN003.ConnectionServer32_2_ncs.trc", trc level: 1, release: "720"

---------------------------------------------------

M

M [Thr 11152] Tue Jun 18 10:42:37 2013

M  [Thr 11152] ***LOG Q0I=> NiPGetHostByName: '$SMDAgentHost' not found: getaddrinfo [ninti.c 895]

M  [Thr 11152] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 11152] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 11152] NCS trace timer is disabled since the interval is set to 0

M  [Thr 11152] NCS data timer is disabled since the interval is set to 0

M  [Thr 11152] NCS library version 2.3.9 (unicode) loaded

M  [Thr 11152] NCS_ProcInit API invoked

M

M [Thr 11152] Tue Jun 18 10:44:59 2013

M  [Thr 11152] NCS_ProcExit API started

M  [Thr 11152] Timer threads are successfully finished

M  [Thr 11152] Data sending threads are successfully finished

M

M [Thr 11152] Tue Jun 18 10:45:00 2013

M  [Thr 11152] NCS_ProcExit API invoked

 

Please help.

 

Thanks,

 

Rodrigo

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