I am encountering BI4 (BI 4.0 SP5 Patch 7) Web Intelligence report failure issue with the following error messages while scheduling:
a) Object could not be scheduled
b) Object could not be scheduled within the specified time interval
c) Database error: (CS) "Unable to bind to NetworkLayer object". (IE 10901)
I have observed that the Event Viewer (Windows Logs -> Application) is logged with multiple entries of the following error messages:
1) Database access error. Reason [Microsoft][ODBC SQL Server Driver][SQL Server]Transaction (Process ID 114) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
2) Could not open the file [FRS Location]. Error code: Failed to open file [FRS Location]. Please check for permission or sharing violation.
I am getting these errors in a fresh BI 4.0 Clustered environment- i.e. two application servers are pointing to the same system database, audit database & FRS. Both the servers (SIA) are running on a common domain service account and on the same network.
FRS is on one of the servers and shared with 'Full Control' permission to 'Everyone' and it is manually accessible from both the servers using 'UNC Path' (using IP Address & Server Name). Also, FRS is shared with 'Full Control' permission to domain service account.
In both the servers, ‘hosts’ file entries are updated with the IP Address, Machine Names and Full Machine Names.
We have configured all BO services to run with static ports (Request Port) and ports are open on both the servers to communicate over firewall:
Adaptive Job Server- 6435
Adaptive Processing Server- 6430
Input File Repository- 6415
Output File Repository - 6420
While scheduling, I have observed that some report instances are success in both the servers (Server1.Adaptive Job Server & Server2.Adaptive Job Server) but in most of the cases it is failing.
Has anyone encountered a similar issue? Found resolution for the same?
Scheduling is working as expected when I switch off one server (SIA) - i.e. in a non-clustered environment scheduling is working as expected. But I am getting the below error message in event viewer even when the report instances are successful (But NO ‘Database access error’):
Could not open the file [FRS Location]. Error code: Failed to open file [FRS Location]. Please check for permission or sharing violation.
Regards,
Moncy