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Missing Server Type for Microsoft OLE DB Provider for Analysis Service

April 9, 2015, 3:14 pm
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We recently purchased and installed Crystal Server 2013 on Windows Server 2008 R2 Enterprise (64-bit).

 

We also installed the latest Microsoft SQL Server 2012 SP2 Feature Pack for our MS SQL Server 2012 (11.2.5058.0).

 

ISSUE DESCRIPTION:

When you go to the “OLAP Cube Report Wizard" -> "Select Cube…" -> Add -> "Server Type",  there is no option for "Microsoft OLE DB Provider for Analysis Service”.


Does anyone know how to add it to the list?


We tried everything we could but no success. Thanks in advance!

MissingServerType_CrystalServer2013.png

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Import New SSL Cert In BusinessObjects. Old one is expiring.

April 7, 2015, 7:20 am
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Hi All,

 

Someone before me did the SSL on our tomcat side only. NO SSL on SIA configured, ONLY on tomcat side.

 

I have no idea how they did it and what needs to be done to re-do this because the old one is expiring soon.

 

Has anyone ever done this before? In my server.xml file in tomcat directory i see this line of code and the pfx file in the C drive:

 

<Connector port="123" protocol="HTTP/1.1" SSLEnabled="true" maxThreads="150" scheme="https" secure="true" clientAuth="false" sslProtocol="TLS" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" keystoreFile="C:\ssl-cert\file-name.pfx" keystorePass="password" keystoreType="PKCS12"/>



What do i need to do for the new one? Can someone please help? Thanks

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Auditing Report Views - discrepancy

April 13, 2015, 12:55 pm
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I'm trying to compare Crystal Report views for February 2014 and February 2015.  We had BOE3 in 2014 and have BOE4 now. There is a very large discrepancy in the view count. One folder shows 268 total views for 2015 and the same folder shows 3,279 views for 2014.  In fact, all view numbers are much lower when collecting data from BOE4.

For BOE3 using the Activity universe: I'm using the Event Type Description: "Report Viewing Succeded" along with "Object Folder Path", User Name, Event ID and Start Time.

For BOE4: I'm using Event Type "View", Object Name, User Name, Action ID and Start Time.

 

I have "Set Events" at "Default" for BOE4 Auditing and User Group Details and Folder Path Details checked.

 

What am I missing?  There can't be THAT much of a viewing discrepancy between BOE3 and BOE4.

 

Thanks in advance.

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Images not visible in CMC / BI

July 16, 2013, 4:14 am
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Hello Gurus,

 

I recently completed the installation of BI 4.0 SP06 Patch 02 on a Solaris 5.10 machine. The installation was successfully completed.

 

When I logon to CMC, The home page displays all the icons (images). However, when I select Folders the dropdown, the folder icon (for any folders in the tree structure) in the next screen is not visible. The same happens when I select Servers. Please refer to the below screenshot -

 

CMC Home Screen -

CMC Home.PNG

 

Folders Screen -

Folders.JPG

 

Servers Screen -

Servers.JPG

 

I tried redeploying the BOE WEB app onto tomcat6 using wdeploy as well but to no avail. This issue still persists.

 

Request your help in resolving this issue.

 

Thanks & Rgds,

Sree

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BO CMS TNS FILE CHANGES

April 13, 2015, 1:10 pm
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Hi,

 

I am using BO 4.1 SP2.My CMS repository belongs to LDW(oracle) database.There will be some hardware changes to Database server. After hardware changes,DBA going to send a new TNS file for BO server.In the New TNSfile Host Name,Port Number and Service Name will be updated.Here is an example.

 

Once I'll update the TNSfile,will BO up and running? Do I need to change something at CCM- SIA-Configuration Tab?If I need to change anything at CCM please explain the steps.This change will be 4/14/2015 night.A quick response would be helpful.

 

FYI:NO Change to Application server,Database name would remain same.

 

 

 

Thanks.TNS.PNG

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BO XI R2 to BI 4.1 SP5 Migration

April 11, 2015, 10:15 pm
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Hi All,

 

We are in the process of upgrading our BI environment. Last time, we tried the migration with below options - but it failed after 22 hours.

-> Complete Migration

-> Live-to-Live

 

Source System:

 

BO XI R2 SP2

No. of Universes: ~150

No. of Reports : ~28000 (Webi + Deski reports)

File Store : 55 GB

 

Target System:

BI 4.1 SP5 (New server)

 

When we analyzed the repository data, out of 28000 objects we have only 8000 reports (Public Folders + User Favouries) - it looks like rest of them are like instances. So, appreciate if you provide your recommendations/suggestions on the below points

 

1. We don't want to migrate the instances to Target system. Can we go with incremental migration option (Live-to-Live), by excluding the 'Instances' in the 'Options' or any other settings required in UMT?

 

2. If we want to exclude User Favourites' (wants to migrate in before going live), can we unselect the 'User Favourites' folder in UMT or do we need to select any other options?

 

3. Our users only refresh their reports during working hours - only IT team can create any new reports. In this case - is it recommended to do this Live-to-Live migration during working hours (i.e) when source system is active? This is important because getting longer downtime of source system (BO XI R2) in our organization is very difficult because of business criticality.

 

Appreciate your response on the above queries as it will be really helpful for us to plan accordingly.

 

Thanks in advance

 

regards,

Syed Basheer

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Design Studio Fragment and Standard Bookmarks

March 26, 2015, 7:31 am
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Hi All,

 

Is there a way to get information related to fragment and standard bookmarks from CMS infoobjects tables from query builder.I am looking for information to use a query in query builder to find type of bookmarks.

 

I see we have FragmentBookmarkInfo infoobjects not sure how to use and is there anything for Standard bookmarks.

 

thnx

nsd

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Still possible to upgrade Crystal Report X11 Enterprise to Crystal Report X11 R2?

April 13, 2015, 10:44 am
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Because we have acquired Crystal Reports Server 2013 and now need to move all reports from the old crystal server to the new server.

 

I read the problem is CR X11 R2 is minimum needed to be able to upgrade these reports over.

 

I look under software download and not readily finding any R2 version that I could use to upgrade from...

 

Any thoughts or insights ?

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Error after BO Patching

April 13, 2015, 8:26 am
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Hello All,

 

We have patched our BO system from 5 level to 6 level SP6. But after that system is not coming up. I read the doc guide it state that we need to adjust files in web application. Could you please help and suggest me? what needs to adjusted in web application?

 

Regards,

Mohit

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Upgrading SAP BO 4.0 SP 6 to SAP BO 4.1 SP 5 in Linux

April 9, 2015, 12:19 pm
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Hi Experts,

 

This is my first upgrade as an Admin. I have referred a lot of notes and discussion forum for the upgrade. I have got lot more variant solution and process for the upgrade.

Since, I have lot more questions to be shared with you all experts for upgrade. I hope I would get proper guidance for the upgrade process.

 

1. What are the system and database that needs a backup before installation other than CMS, Audit database, FRS?  Do we need to backup the previous Installation Database, the present Reporting Schema( along with table and data)?

2. What are the important consideration for Pre and Post installation?

 

Please do guide me in this processes.

 

Thank you,

 

Chan

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How to monitor Print Spool folder in Business Objects XI R2 - Crystal report

April 14, 2015, 2:03 pm
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Hi Guru's

 

We recently had a issue where disc space was full in BO server and it was down. The reason was there was one job in print spool folder which was eating up whole space in C drive.

 

We had to stop the print spool service and delete the jobs and restart it back.

 

In order to prevent this from happening what can be done??.

One way that my client suggested is to write a script where in it will send us the size of print spool folder every hour so we can find the report which is causing this. I have no idea how this can be done.

 

This happened once and I dont have an answer when my manager asks will it happen again. Is there a way where we can monitor this or stop this from happening.

 

My current environment is

 

BOXI R2 , crystal report XI is the reporting tool.

 

Thanks.

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xi4.1 Context Issue

April 14, 2015, 5:43 am
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I have created a new universe using Information Design Tool 4.1 Build: 14.1.5.1568, this is my first full blown universe against an Oracle 11g database.

 

It contains 69 tables, 119 joins and 12 contexts.  There are no issues in the DFX.  I have the customer table joined to 10 fact tables.  So the customer table is in 10 contexts plus an additional context just for the customer group of tables.

 

When I try to pull just customer number into a webi report with nothing else, the query is joining customer to a fact table instead of just pulling the customer table.

 

I am not getting prompted to select context.

 

COMPARE_CONTEXTS_WITH_JOINS set to YES.

 

Why aren't I just getting a select from customer in my webi report?

 

Thank you,

 

Roger

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Failed instances for a particular month

April 14, 2015, 5:06 am
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Hi Experts,

 

Can you help me with the query to list the no of failed instances through query builder for the month of March only?

 

I'm also trying to get the data from instance manager as I'm interested to analyse the error with which the reports failed, but it is only listing it for a specific user even though its not selected in any of the criteria. Not so sure why

 

Regards,
Diego

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SAP BO Upgrade approach

April 15, 2015, 12:31 am
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Dear BO Architects,

 

I have a Dev, Test & Prod environment in BO 3.1 and working on preparing a plan to upgrade to SAP BO 4.1.

 

From what I understand, we can perform this in more than one way but I am unsure of the recommended approach.

 

1) SAP BO 3.1 Prod to SAP BO 4.1 Prod and then move contents from SAP BO 4.1 Prod to Test to Dev with appropriate testing

2) SAP BO 3.1 Prod to SAP BO 4.1 Dev and then move contents from SAP BO 4.1 Dev to Test to Prod with appropriate testing

3) SAP BO 3.1 Dev to SAP BO 4.1 Dev, SAP BO 3.1 Test to SAP BO 4.1 Test, SAP BO 3.1 Prod to SAP BO 4.1 Prod

 

Can you please advise me on the correct approach?

 

Appreciate all the help!

 

Regards,

Vino

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Underlying Tables of a Cube

April 15, 2015, 2:22 am
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Hi All,

 

How do i get to know the underlying tables of a cube and from where exactly the data is loaded to the corresponding tables??

Can you please go step by step?

 

 

Thank You.

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Crystal report 11 - Unable to see the old instances

April 15, 2015, 3:08 am
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Hi,

 

We are using SAP Crystal reports 2011 in the OPD platform (server). OS - Windows 2008 server. We have around 40 reports hosted on this platform.


In CMC and BI we are unable to see the old instances(history reports) that completed. Only a blank page gets displayed when i right click on the report and click on History option.


At the bottom total items is displayed as 1. this 1 item is also blank with no names. When i right click on this item i get the usual options (Organsie, Send, More Options). I have attached the screen shots in the word document.


From BI when i click on the report it opens the last successfull instance.


This issue started when i restarted the Server Intelligence Agent service. I am able to see all the rpt files in the root folder in the server.


Could you please assist me in fixing this issue.


Thanks,

Sathish


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Information Design Tool Multi-source Data foundation

April 15, 2015, 3:16 am
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Hello

 

Over the past few months I've been trying to create a Multi-Source Universe in the IDT tool. I've finally got it working on our DEV and TEST environments, but am having issues when trying to promote the  between the different environments.

 

I promote the .UNX from DEV  in Promotion Manager(in the CMC) , then retrieve  into TEST through the IDT tool. But because the Data Foundation(DF) is pointing to DEV connections , it doesn't work.

 

I've tried to copy the DF into my TEST project and change the connections but once I delete the existing DEV connections, all the tables turn black and are invalid . It wont let me re-point the tables to the TEST connections. And the only way to add a table is to delete everything from the DF and start again.

 

This is a bit of a showstopper for us as we do all our work in DEV then promote it through TEST and LIVE. Judging by my progress so-far it looks like we'd have to completely re-do the  DF in each environment, which isn't ideal.

 

Any ideas?

 

Thanks

 

Rob

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Connection error between SAP BW as source and IDT

April 15, 2015, 1:06 am
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Dear SAP BI Platform experts ,

I have to set a connection between IDT -Information Designer Tool and the SAP BW/OLAP as a source system ,

But I have tried with the BO CMC and with in the IDT ,But I am getting the below error -

""""Server <Name> not found or server may be down (FWM 01003 )

Error : Failed to log on host <Name > ,User <Name > could naot reach CMS <Name>,

Specify the correct host and port and check for network issues (FWM 20030)

 

Cause of error :

Could not reach CMS <Name> ,Specify the correct host and the port and check for network issues"""""

 

Please help me on the above issue and let me know your views on how can do the investigation .

Could you please provide me the step by step process.. for how to capture this logs from the server

need to mention each folder and how to capture these logs..

 

Regards ,

Pradeep Gorpadu

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Sap Design Studio 1.4 Script Validation Error on BI Platform

April 14, 2015, 3:59 am
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Hi , all

 

When i  create new project KPI Dashobard and  execute on BI Platform i get Script Validation Error "Script validation error. Contact the application designer to resolve the issue. Details logged using ID ...."


but when i execute project  locally i dont have any error message and  script validation.


When i BLANK project execute on BI platform i dont get any error.

This error KPI Dashboard Template and KPI Detail Template.


Information: Sap Design Studio 1.4 installed , APS Servers is created , Add-on BO installed.



 

Thanks & Regards,

Yunus

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Chrome Printing support with BI4.1 on 64 bit Windows

April 15, 2015, 1:39 pm
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Testing a new computer running Windows 7 64 bit with our BI4.1 environment but having issues printing Crystal Reports - getting the Print to PDF (Export) displayed when clicking on the printer icon on the report header section. Exporting the report to a file using the Export this report button works as expected. With similar Windows XP and Win7 32 bit machines, with all the same browser versions there are no problems.

 

Details:

Server side: SAP BusinessObjects BI Platform 4.1 Support Pack 4 Version: 14.1.4.1327

Client side: Windows 7 64 bit with IE 11.0.9600.17691, Firefox 37.0.1. Google Chrome 42.0.2311.90 m (64-bit)

 

Printing of Crystal Reports works fine with IE and Firefox - they have the ActiveX installed and I realize Chrome does not support ActiveX. I have attempted to use both 32 bit and 64 bit versions of Chrome. If we right click on the web page/report and select Print (or Ctrl-P) we are presented with an option to output(print) to a physical printer but the page layout is the webpage not the report.

 

We have selected PDF one-click printing and ActiveX one-click printing under Preferences/Crystal Report options while using Web (no downloading required) for default view format. If we configure the default view format for Web Java and set the printing control to either PDF one-click or Active-X one-click then we receive an error - "This plug-in is not supported" when attempting to run a report.

 

So why can we run reports from the same BI 4.1 server on 32 bit WinXP and Win7 machines, print fine but not have an option to print on a Win7 64 bit? We assume the problem is the 64 bit OS but hoping someone has some additional information to assist us.

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