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Drop down boxes ok in Crystal Reports but not ok in Crystal Reports Server

August 8, 2014, 9:36 am
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I have the following problem with "dynamic dropdowns"

 

Initially, I have a Crystal Report (.rpt).  It has two dynamic drop downs. They work

in both Crystal Reports Designer (preview)  and Crystal Reports Server (right-click-View).

 

The first drop down is the result of a rather complex sql query. The second drop down

is a child of the first.

 

I make a small change to the sql "WHERE" clause using the Crystal Reports Designer. It works fine in preview.

I save (Enterprise mode) to Crystal Server. I use Business View Manager to configure

the _DC_n object.  (I did notice that the .._DC_n gets incremented by one.)

The _DF object seems to know about the updated sql so I do not have change it.

 

However, when I go to back to Crystal Reports Server, and right-click-View, the

"dynamic dropdown" is not working properly.  I can not make sense

of what has been retrieved.

 

Please tell me what is most likely to have gone wrong here?  The Business View Manager

seemed to knew about the sql change. But Crystal Reports Server has

not responded to the change in the same way as Crystal Reports Designer.

 

                   ...thank you, Stan

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Difference between BA&T and Enterprise premium (user) License?

August 1, 2014, 8:57 am
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Can someone tell me whats the basic difference between these 3 License types, please?

Read bunch of documents and totally confused to figure out what we bought and what we need, thanks.

 

BI License.png

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Set time of day when instances can't run?

August 8, 2014, 12:27 pm
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Is there a way to set a limit on the time of day when scheduled instances run?  That is, can we make it so that no instances run between 10 pm and 11 pm?

 

We're running XI 3.1.  Thank you.

   Laura

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Does Promotion Management Gives You Problem?

March 31, 2014, 12:17 pm
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We recently upgraded to BI 4.1 SP1 in our system and started to use "Promotion Management" to migrate reports from one environment to another. We often get "Partial Success" with a various reasons. Just doesn't seem to be very solid. When migrating from "Upgrade Management Tool" then no issues. What are your experience with Promotion Management? Any tips, tricks?

 

Example of some messages we get:

 

  • Failed to decrypt the object
  • Cannot open report document. --- Unable to load report
  • Cannot open report document. --- Cannot logon with the custom database information
  • Cannot open report document. --- Custom table prefix specified in the InfoStore does not exist
  • Cannot open report document. --- There is an error with the custom database information specified in the InfoStore.
  • Failure : Object promoted. Update failed. Error: java.lang.NullPointerException: while trying to invoke the method java.lang.Object.toString() of an object loaded from
  • local variable 'oldServerValue'
  • Update failed. Error: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: File Repository Server error : Could not save the file
  • Failure : Trying to create an object with duplicate name (Foundation Engineering Team and Developer)
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CMC: Monitoring Error

January 30, 2014, 4:38 am
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Hello,

 

we are runinng a BO 4.1 SP 2 Patch 1 / Patch 2 System. In both Patch-Level, we get in the CMC under Monitoring the following error:

 

"Error occurred during retrieval of MBean Details"

 

Details:

 

null

java.lang.reflect.UndeclaredThrowableException
com.businessobjects.sdk.monitoring.jmx.MBeanAttribute.getAttributeVal(MBeanAttribute.java:63) com.businessobjects.monitoring.business.WatchInfo.getOverallHealthState(WatchInfo.java:2105) com.businessobjects.monitoring.actions.GetOverallHealthState.executeAction(GetOverallHealthState.java:35) com.businessobjects.monitoring.actions.AbstractMonitoringAction.perform(AbstractMonitoringAction.java:82) org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586) com.businessobjects.webutil.struts.CrystalUTF8InputActionServlet.process(CrystalUTF8InputActionServlet.java:21) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492) javax.servlet.http.HttpServlet.service(HttpServlet.java:621) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110) com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30) com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46) com.businessobjects.bip.core.web.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:35) com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) com.businessobjects.bip.core.web.supportabilty.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38) com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45) com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) com.businessobjects.bip.core.web.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26) com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235) com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197) com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:168) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) java.lang.Thread.run(Thread.java:743)

 

 

We have this error on the Systems:

 

- BO 4.1 SP 2 Patch 1 on Linux

- BO 4.1 SP 2 Patch 1 on Windows 8 Server (new Installation)

- BO 4.1 SP 2 Patch 2 on Linux

 

BO 4.1 SP 2 Patch 1 on Windows 2008 Server works fine

 

Any idea, how to fix this error

 

Thanks in advance

 

Andreas

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What should I input in the Server URL of the BO Explorer Mobile Connection ?

August 9, 2014, 8:30 pm
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Hi,everone,

What should I fill in this red place?

1.jpg

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Connection Server not working

August 12, 2014, 8:55 am
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Hi, The health of connection server gets faded and its stopped working. I clone the server. After some time that also gets same as original one.

 

Please look into the attachment for more detail.

 

Thanks,

Imran

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Avoid undeploy/deploy when installing Updates?

August 13, 2014, 3:11 am
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Hello Community,

 

when our BO environment was first set up (years ago) the option "Install Tomcat application server and automatically deploy web applications and services to it" was checked. So the bundled Tomcat was installed and everything will be automatically deployed.

 

This means with every update web applications get undeployed and then deployed. When installing several Service Packs and Patches in a row this takes so much time..

 

Is there a way to stop auto undeploy/deply and do it manually after all updates finished? I am looking for a configfile like wdeploy.conf or something else.

 

Regards,

 

Michael

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Updating BO 3.1 to BO 3.1 SP??

August 13, 2014, 3:14 am
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I've a system which is on 3.1 and it should be upgraded to work with Win7, so SP3 is minimum to go for.

 

Question is, should we upgrade to SP3 or to SP7 or something else? (BO4.x is no option at the moment, but will probably be on next year)

Secound Questions is, how should the upgrade be done, I've read SP7 requires SP5 or 6 to be installed and I think this will continue.

Is it better to install SP7 directly on a new machine and migrate all content or is patching a fast, save way to do this?

 

Any suggestions are welcome!

 

Thanks in advance!

 

Jens

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Query to list webi reports which are more than 6 months old in BOE 3.1

August 27, 2012, 2:21 am
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Hi,

 

Is there a way to write a query to display webi reports which are more than 6 months old in BOE 3.?

 

Oracle is our CMS db

 

Regards,

IT Support

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Issue with the BI Launch Pad preference Settings

August 13, 2014, 8:32 am
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Hi,

I have created a custom work space and want the user's to view it when they log into the BI Launch Pad. Followed below steps

 

(1) Created the name as 'Custom BI Work Space'

(2) Logged into CMC> User's and Groups> select the group 'Test Group'> Right Click 'BI Launch Pad Preference'> uncheck 'No Preference Defined' > Select Home tab:Browse Home tab> selected the 'Custom BI Workspace'

(3) Save and Close

(4) Logged in as the user under the 'Test Group'.

 

unable to see the 'Custom BI work space' page. still showing the 'default Home tab' ??

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Audit report for User Session Count

August 13, 2014, 4:17 am
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Hello Experts,

 

I have created a small BOBJ audit report on top of the imported  SAP std. audit universe on the audit database. The purpose of the audit report is to find the total number of sessions Per User in a day.

 

The objects i've used in the report from the BI 4.0 Audit universe are Username,Count([Session]) In([User Name]) to find the count of sessions for user and a date prompt.

 

Below is the sequel being generated for this:

 

SELECT

  "BOE140_Audit"."dbo".ADS_EVENT.User_Name,

  "BOE140_Audit"."dbo".ADS_EVENT.Session_ID

FROM

  "BOE140_Audit"."dbo".ADS_EVENT

WHERE

  CAST( "BOE140_Audit"."dbo".ADS_EVENT.Start_Time AS DATE)  IN  ('08/13/2014 18:0:0')

 

But when i try to match this output to the values in the sessions tab in CMC, there is a mismatch and all the values from Sessions tab in CMC dont seem to appear in the audit report and the vice versa, all the users from audit report dont show up on the sessions tab in CMC and also the values dont match on the common id's showing up.

 

Below are the 2 outputs:

 

1. Audit report output:

 

Capture.JPG

 

2. CMC Sessions tab values:

Capture.JPG

 

So am i choosing the wrong fields for the audit report? What is the reason for this discrepancy?

 

Thanks and regards,

Abhishek

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3FI_GL_AD_SI & 3FI_GL_AD_TT datasources.

August 13, 2014, 12:14 pm
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Hi,

 

I am using these data sources for a Public Sector company and not sure on how to calculate Opening Balance, Closing Balance & Net Posting.

 

The ECC tables for these data sources are PSGLFLEXA & PSGLFLEXT.

 

Could anyone of you clarify the calculation of above Amount fields.

 

Regards,

Satya.

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Auditing CMC Activity

August 12, 2014, 1:47 pm
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Hello,

 

Our company is looking to find a way to audit CMC Activity to see who is doing what.  As far as I can tell, there isn't a way to do this.  However, I hope I'm wrong which is why I've posted this question here.  I'm also new to the CMC so I hope there is a solution to my question.

 

If you know one way or the other, please let me know.

 

Thank you,

Aaron

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On the CS2011 Crystal Server: How to allow new added group users to access old messages already created on INBox of the same group ?

August 11, 2014, 1:27 pm
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Hi,

 

We have been using the CS2011 Crystal Report Server for a few months. However, we still don't know : How to allow new users to retrieve or access messages which have already been created\sent in the Inbox of those current users of the same user group ?

 

Plese advise.

 

Thanks.

Dom.

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CMC- How do I retreive the current Crystal report source?

August 13, 2014, 2:42 pm
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I am very new to CMC. where do I locate a source for CR?

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BI 4.0 DR setup

August 13, 2014, 2:20 pm
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Hi,

I am trying to build DR setup to existing Production BI 4.0 instance on Sybase/Windos 2008 platform.I read various places to backup CMS database and FRS (input and output) directories and restore same on target location.

I need clarification to following:

  1. To restore CMS database, Do i need to use database tools e.g Sql anywhere 16 or simply windows copy paste DB file from one host to other.
  2. On target host, i installed plain vanila BI 4.0 instance along with database name (BI4_CMS). So if i use restore option, Do i need to overwrite the existing database with the one from source system or create another database.

 

Thanks

Vik

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Error viewing crystal report in Enterprise server

January 14, 2013, 4:45 am
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Hello All,

 

I am facing the below exception when i am trying to view reports in Business Objects Enterprise 4.

 

The viewer could not process an event. Your request could not be
completed because a failure occurred while the report was being processed.
Please contact your system administrator. [RCIRAS0546]
---- Error code:0
[CRWEB00000119]

 

****

In details it mentions the cause as:

Error code: 2147217395  server programming error in crystal

 

The report is running fine on the Crystal reports designer. But when we publish it in the enterprise the above exception is thrown while viewing the report.

 

The userid used to access the report has Administrative rights.

 

We are using:

 

Client side : Crystal Reports 2011

Server side: Unix Operating System

             Business Objects Enterprise 4

 

Regards,

Shailesh

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Unable to call function in Derived table on IDT for Multi source connection

August 14, 2014, 4:36 am
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Hi All,

 

I am not able to execute function with syntax select * fromtable(CSW_PACKAGE_FUNC('00000999990001357843'))

in a derived table on IDT.

 

Data foundation is created on multi source connection i.e SAP ECC and Oracle .

 

while executing above sql getting below error:

 

"Error on execute:bad allocation

Error:

[] <com.businessobjects.dsl.commons.exception.NestedException: Failed to execute: WITH

"Derived Table" AS NATIVE ( "POC",

'select * from table(CSW_PACKAGE_FUNC)................................................."

.

 

Sql works fine in Derive table for a single source  connection which is oracle but gives error when connection is multi source.

 

 

Thanks in Advance.

 

 

Regards,

Ankit

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InfoView shows 12.1.0 (which means 3.1 no SP) and SP5 is installed.

August 14, 2014, 1:01 am
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Anyone seen this issue bevor?

Does it only show the wrong version or do you think there might be something wrong with the webdeployment?

 

Last server reboot was some days ago, on the first look everything looks fine, but I'm not sure what to look for.

Versions, warfiles, everythins seems to be from the date SP5 was installed.

 

The main issus is webi:

The propertytab is empty if I open it with the new Win7.

SP5 can be used with Win 7.

 

Thanks in advance

Jens

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