Hi all,
We currently are attempting to import reports created with CR2011 into BO XI 3.1 (SP5) and are running into database connection issues. Some details about our setup:
- Report development:
- Done in CR2011 on a Windows 7 (32-bit) workstation
- Connection to database is through ODBC (we also tried OLE DB) using native Windows authentication
- All reports work perfectly locally.
- Publishing:
- BO XI 3.1 SP5 server is running on Windows 2008 R2 (64-bits)
- The SIA process runs under a system account. We made sure this account has read access to the database.
- A 32-bit ODBC driver is set up on the server with the same name as the one saved with the report.
- Because of the version mismatch between CR and BO XI, we have to import the reports manually in CMC. When doing so:
- If we leave the database connection settings to those saved with the report, the connection is refused (Database logon information incomplete or incorrect)
- If we overwrite the connection settings to those defined in the ODBC driver, the connection is also refused
- When we open the report in CR2011 but on the server machine:
- It works as planned.
- If we overwrite the database connection with the ODBC one defined locally on the server, it also works correctly.
- If we save the report modified in the previous step and then try to import it manually as before, everything fails again.
We are out of ideas about what to try next. We feel the problem is either an incompatibility between CR2011 and the CR2008 inside BO XI 3.1, or else it's a 32- vs. 64-bit issue with the database drivers.
Either way, we are failing miserably. Any help appreciated.
