Has anyone ran into any issues while installing BI 4.1 SP04? Specifically the step Updating repository and Updating servers, where a temporary CMS is created in the background.
Even after disabling the AV and IPv6, I keep getting the following messages in the installation log file:
Logging into XXXXX:6400 as user Administrator with secEnterprise authentication...
Sleeping for 5 second(s)...
Logging into XXXXX:6400 as user Administrator with secEnterprise authentication...
Sleeping for 5 second(s)...
and finally...
Stopping CMS...
Logging into XXXXXX:6400 as user Administrator with secEnterprise authentication...
ERROR: Could not reach CMS 'XXXXXX:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
This causes a significant delay (it will try to connect for about 15 minutes for each of these steps) and at the end, the installation process will simply state that an error occurred. All that's left is to perform a repair, but above issue remains, basically leaving the BusinessObjects environment in an unusable state.
Whereas the log file indicates that it's unable to connect to port 6400, a quick telnet to this port shows that there is a process listening and that a connection can be established. This is also confirmed by looking at the process information, which shows that it is listening on port 6400 (as you can see in the attached screenshot).
Additional information:
- Local firewall, DEP and UAC were already disabled.
- I've had this issue on a Windows Server 2012 and 2008 R2, both in a clustered and non-clustered environment.
- An incident has been raised with SAP Support for this issue. If I receive any valuable input, I'll update this thread.
Any suggestions would be greatly appreciated!