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Instance Management / Schedule History

February 19, 2016, 8:34 am
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Hi,


We currently have our limits set to retain only 5 instances.  We made this decision because users were scheduling all long running excel reports and generally if they were long running, they were also relatively large.  Rather than filling up our Output FRS, we just limited the number retained.  However, we have had an intermittent problem now with schedules not 'working properly', as in users claim to not get emailed reports that were scheduled.  Because we only retain 5 instances, it makes it almost impossible to investigate without being notified immediately of this happening.

 

Is there a way to view schedule History of a report without having to increase the number of instances retained? At least from an Administrator perspective? Somewhere in CMC or a query run against QueryBuilder?

 

If the only way is to increase the number of instances retained, does limiting the number of instances per user group mean that I can set it to 5 for users, but 50 for Administrators such that when a user goes to view the History, they only see 5, but the Administrator will see up to 50? Or does setting it by user group really mean how many instances are literally kept per user group, rather than visible per user group? (Hopefully that made sense).

 

Unless I am missing it, this is not information I can get from the BI Support Tool output necessarily.

 

We are on 4.1 SP6 Patch 4.

 

Any ideas/suggestions/help would be much appreciated.

 

Thanks,
Missy

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Services running but won't enable

February 19, 2016, 6:53 am
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Hello

 

BI 4.1 SP1

 

Central Configuration Manager > Manage Servers > using the administrator account to login

 

All of the servers are 'Running' but baring the 'CentralManagementServer' all of the servers are 'Disabled' and i'm unable to enable them. Everytime i right click any of them and hit enable, nothing happens..

 

I've rebooted the server, stopped all services completely and tried enabling, tried starting 1 by 1 and enabling, nothing seems to work..

 

Any suggestions would be appreciated, this is a dev server but it's needed at the moment

 

Thanks,

Allan

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Sizing requirements when upgrading from XI 3.1 to BI 4.x

February 19, 2016, 10:32 am
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We are planning an upgrade from XI 3.1 to BI 4.x, and wondering if there are any general sizing considerations, such as perhaps a ratio of disk space required for 4.x on a fairly standard migration. Currently we have around 500 GB on the server in Production.

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IDT universe on Hadoop

February 19, 2016, 12:23 pm
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Hi,

Trying to create IDT universe on Hadoop.

 

1) SAP Business Objects Client tools version (4.1 SP4) and Hive server used is Hive server 2

as per SCN wiki " Apache Hadoop Hive Connection with IDT" - I have to upgrade to latest service pack.

 

Question : can I upgrade client version to higher SP than server install? I am asked to do so...I assume, if I had to rollback, uninstall client tools and re-install back again.

 

2) before upgrading to latest SP (locally), tried to create System DSN (driver downloaded from Cloudera), and define relational connection via IDT to master node (on-prem Hadoop Cluster).

 

While defining the relational connection - I used "Cloudera Impala Simba driver" (middleware) ; I want to trace and see log file...need help.

 

Thanks,

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Is it possible to hook up to a new schema for auditing database after the BO server has been set up

February 19, 2016, 3:36 pm
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We have a BO testing server, which has a version of XI 4.1 SP7 patch 1. Recently I find there is only one schema A that takes care of both CMS and Auditing roles. Is there a good way to separate them?  I mean, now I get a new schema B.  Can I copy all the tables&data of auditing from schema A to schema B, then reconfigure Auditing in CMS to let it link to schema B.  Then back to schema A, delete all auditing tables, let it work for CMS only?

 

Meanwhile, we have huge legacy data in auditing database of production server.  I know there is settings to purge the database based on days, I also want to know if it's OK that I truncate the following tables: ADS_Supported_Events, ADS_Event, ADS_Event_Detail (or, I should just configure the data to be kept for one day and switch back to normal settings after the data is purged by system).

 

Thanks very much!

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Authentication bar don´t show in /BOE/BI

February 22, 2016, 3:52 am
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Hello gurus,

 

 

I applied from BI 4.1 SP05 to BI 4.1 SP06 Patch 5, i have not errors and warnings, but now when try to open /BOE/BI, authentication bar don´t show me, now just allow Authetication enterprise.


Do you know can help me about it?b

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How to create universes with Information Design Tool from Excel files under Unix ?

February 22, 2016, 6:58 am
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Hi,

 

I am facing the current situattion at a client's site :

- they have a BI4.1 server on a Unix platform.

- they have a couple of Excel files that we want to use as data sources for WebI reports

- we would like to have drill-up/drill-down capabilities in the reports, as well as filtered queries for good performances, and security implemented at row level in the reports.

 

for that we would like to create Universes from those Excel files, and build the WebI reports using those universes, instead of creating the reports directly from the excel sources.

 

The issue is that we cannot create an ODBC Data Source for those Excel files under Unix, it seems it only exists for Windows operated servers.

 

Has anyone ever faced such a case ?

What option do we have to answer our customer's needs ?

 

thanks for your help,

kind regards,

Christophe

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Running crystal report2013 will produce [RCIRAS0546] error on SAP 4.1 SP6

February 22, 2016, 10:40 am
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When some of our reports start being used more often , from time to time user will get this error. The solution what we found was to open the report  in Crystal reports designer (connect to your server) and just refresh the report.

Is anybody else experience this issue?

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BI4.1 Installation Error with DB2 10.5

November 4, 2015, 9:33 am
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Hi,

I'm installing SBO BI 4.1 SP06 on Suse Linux 11 SP4 & DB2 10.5 FP6 using non-root id.

 

The issue is : On CMS repository configuration screen, I'm getting the following error msg : "Database access error. Reason Loading shared object failed. First tried to load library db2 and failed because of error: Second tried to load library libdb2.so and failed because of error: . (FWB 00090)"

 

Pls note, I've created 3 databases separately under one DB instance, using DB2 data studio, and all these repositories (i.e BI, CMS & Audit) reside on the same server.

 

Appreciate any hints. Thx

 

Rgds,

Sheikh

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4.1 SP7 does not longer support custom JSP? (precompiled.jsp.files.use)

January 22, 2016, 8:04 am
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Hi,

 

From a long time ago we have been applying the workaround described here How to unlock jsps so that we can edit them in BI4 | David Lai's Business Intelligence Blog with the purpose of editing and customizing the logon.jsp file that renders SAP BI launchpad logon page. It's not a major change (in our case we simply modified its layout by changing logo position)

 

We know that this practice was not supported by SAP as it does not appear in any official SAP technical doc neither KBA  but by now the only customization techniques described on SAP documentation (see BI customization guide on http://help.sap.com/businessobject/product_guides/sbo41/en/sbo41sp3_bi_custom_en.pdf) only allows to change logos and names but not any page layout.

 

With the above referred change the customization was feasible.

 

Now, after applying SP7 we have checked that CMC app fails with follwowing error message



HTTP Status 500 – org.apache.jasper.JasperException: java.lang.ClassCastException



Anyone knows if it is a way to fix the issue?


Thanks

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Lumira server for BI Platform : Issues in transporting using Promotion Management

February 18, 2016, 3:00 am
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HI Team,

 

I'm using  SAP BusinessObjects BI Platform 4.1 Support Pack 6 , Version: 14.1.6.1702,
Currently I'm facing some issues in transporting the Lumira Documents from Dev to Qa.

 

I created Lumira documents using Desktop and Saved it in the Dev BOE Server. So for transporting the file from Dev to Qa.
I'm Using the Promotion management and gave Source & destination of BOE servers, then selected the Lumira Documents to be promoted to Qa landscape.

 

While accessing the Lumira Documents in Qa it is still pointing to the Dev HANA connection. "I'm unable to change the connection,
Can you please guide me resolving this issue.

 


Thank you.

 

M.Shashikiran

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Failed jobs fail to restart automatically next time

February 21, 2016, 2:36 pm
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I had a nasty situation when scheduled jobs failed to restart next scheduled time. The jobs disappeared from pending and recurring lists. Then I had to reschedule manually a big number of jobs when the problem was fixed. The scheduler never re-tried the failed jobs.

 

Perhaps it's important to know the reason for the original failure: Object failed to run due to insufficient security privileges.

 

It's SAP BO 4.1. Is it a feature? Is there a way to prevent this in the future? Is there a setting I have missed?

 

A quick answer would be appreciated. I need to log a case with SAP but I want to ask the community first.

 

Please note that I am interested in why the scheduler didn't attempt the jobs next time, not in the original reason for the failure but they may be related.

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User folder access with linked webi report issue

February 22, 2016, 9:47 am
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Hi guys

I have a webi report which has got links to the different reports.

 

Now I have a folder structure as :

 

Marketing- Top folder

M1- sub folder

 

M2-sub folder

  Ma - sub folder to M2

  Mb -sub folder to M2

 

This webi report is saved in folder Mb.

 

I have saved this webi report in a different shared folder which I want to share with users .

 

Now when I granted access to this webi report(from the shared folder) , it works fine for the users but when they click the link to a different report which is saved in Mb, they get the error which says they don't have access to this document.

 

I tried giving access to M2 folder to the users , it works but they can see all the contents of M2 which they are not supposed to see...

 

How do I work this out?

 

cheers

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SSL offload with Citrix Netscaler

February 23, 2016, 10:51 am
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Hello,

Our Company uses a Citrix Netscaler to do SSL offloading and we are having an issue getting Crystal to work when using ssl thorugh the Netscaler.  We have no issues when using Crystal through the Netscaler using port 8080 but when when we redirect to 443 we start having an issue.  The issues is that while using ssl we are able to login to Crystal but when we try to open a document, we never get passed the BI launchpad and just get a grey screen.  Please let me know how we can get this resolved.

 

Thanks

 

Kevin.Garwood

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Error AD after Upgrade from BOXI R3.1 SP5 to SP6

February 23, 2016, 7:38 am
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I am doing an upgrade from BOXI 3.1 SP5 to SP6, after the installation of SP6, everything is correct apparenlty. However, when i try to make an authentication with WinAD (active directory) i have the following error:

 

"Account information not recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"

 

I realised with the SP06, there is a new version of TOMCAT so, i added the lines for the files bcdLogin.conf and krb5.ini  in the TOMCAT properties, i also made the changes in the file web.XML of the folder TOMCAT7. But I still have the same error.

 

someone can help me out?

 

thanks in advance

Moises

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Crystal Reports refresh error in LaunchPad

February 23, 2016, 7:48 am
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Hi All

 


Environment

Linux 6

SAP BO 4.1 SP7

ORACLE DB

 

Im getting this error when l run crystal report from BI launch pad

This error generated when run crystal report base below

 

Teradata

Oracle

iseries

 

error

"

The viewer could not process an event. An error occurred while creating

a subprocess in the processing server.

[RCIRAS0603] ---- Error code:0 [CRWEB00000119] "

 

 

CR.PNG

 

Thanks

Pantry

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Training differences for Crystal 2013 vs Crystal Reports for Enterprise

February 23, 2016, 9:35 am
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Looking for some clarification on training courses for Crystal 2013 vs Crystal Reports for Enterprise. We are planning to implement CRE sometime this year, but wanted to see about perhaps getting a jump start with Crystal 2013.

 

BOC310 - Crystal Reports: Fundamentals of Report Design looks like the basics - Report Design, with an audience of Application Consultant (plus Bus Analyst and team members)

 

BOCE10 - SAP Crystal Reports for Enterprise: Fundamentals of Report Design has as the audience Business Analyst and System Administrator . . . but no "Application Developer" ??? hmmmm. Also, there is no prerequisite for "database concepts", so hmmmm x 2.

 

Should I assume CRE is to bring the power of Crystal to the Universe, whereas Crystal Reports 2013 is for legacy users (and hard-core report developers) using direct connection ? Meaning the a WebI developer might be able to pick up CRE fairly easily but may find CR2013 a bit daunting ?

 

One reason I ask is we do have several projects in the hopper for Crystal X. We have tapped out the functionality of WebIntelligence for these reports and are anxious to get started with Crystal Reports. So we thought about getting started with some Crystal training (and development) in CR 2013, then later migrate to CRE (which I was told isn't such a big deal).

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BO4 - Deleting report not removing report from underlying Filestore

February 23, 2016, 8:26 am
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Hi,

 

server team who do backups have advised about 600,000 files in filestore and this causing backups to take a while.

 

we have nowhere near that number of reports (primarily wid files) and assume this relates to the network of sub-folders business objects uses to store .wid files.

 

Is this the case?

 

Also, when we remove a report from test system would expect the underlying .wid file and network of sub-folders which stores it to diasppear from the filesystem but doesn;t look to be the case here.

 

Why is this?

 

Many Thanks

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Crystal Report connect to Oracle Database on Solaris

February 23, 2016, 11:53 am
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Hi

I need to know, how we can set up Crystal Report connectivity with Oracle Database on Solaris O/S.

 

Thanks

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Error while creating WebI in Launch Pad using .unx

February 23, 2016, 9:37 am
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Hi All,

 

I am facing an issue where if I try to create/ refresh reports in BI launch Pad with any .unx universe I get and error as shown in the screenshot. Surprisingly, with .unv s I am aible to run and create reports. I tried scheduling a report created using .unx universe and it worked ( With Default prompts)  Any idea on what could be the issue. ( BI 4.1 SP 4 )

 

Error.png

 

Thanks,

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