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BI Workspace on 4.1 SP4 PL4 Slow to Load

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I have a workspace that is used when a user logs in as the home page and it takes 1-2 min to load.  This is via a Tomcat server in the DMZ with SSL and all required ports appear open and other apps seem ok.  When accessing via internal Tomcat, also SSL, its fine.


I also traced this using Google Developer tools and it hangs on AFDashboard... components.  I thought old school Dashboard manager was dead.  Guess there are some pieces of it still around.


I found the page that was loading slowly and attempted to load in another window and it was pretty quick.  So it seems to be an issue when loading via BI Launchpad.  The properties of the workspace seem to be using the proper base URL.


I haven't found any results via Google or SAP notes that seem relevant.


Any launchpad specific settings via Tomcat I may be overlooking?  Starting to think I may be head for a support incident on this one.  Going to pour through the Tomcat logs to see if anything turns up there and maybe so an end to end trace.

 

The gentleman who installed the QA environment insists it was fine before PL4 was applied, the PROD environment was like this pre patch so not sure I see a relationship there, other than maybe something was off before and it got "corrected" to his disfavor with the patch.

 

Final tidbits of info: Windows, AD Auth (issue occurs with Enterprise too), SQL Server CMS, Tomcat Webapps redeployed multiple times to no avail, work folder also cleared multiple times to no avail.

 

Data folder perhaps?

 

This one has me stumped and there are very few issues I can't eventually track down the culprit.

 

Ideas?


SAP and VBA

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I am wondering if it is possible to query the web intelligence database via Excel VBA. I will have to run a report regularly and would rather have excel prompt me for parameters, then use an API or some other avenue to retrieve data without having to interact directly with the SAP platform.

 

I have looked for some other forums postings that relate to this, but none of them have been answered so I figured I would repost.

 

Any input?

Cannot connect to CMS after a fresh business Objects install

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I installed Business Objects 4.1 sp6 on windows server 2012 R2 VM. the ODBC connections are using windows NT protocol rather than SQL server authentication. When i connect to CMS my machine name is getting passed, i need to pass the service account for CMS and CMS audit but i am not sure how i can configure to pass those when i connect rather than the local machine name.

Please help

Thanks

CMS server failing with critical error

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Hi All,

 

I have been through a number of cases with CMS failing and verified the suggested solution. Sadly none of the case was applicable as checked.

The CMS server is failing with an unexpected error and the CMC login is failing.

 

OS: REHL Linux 6 ,

 

I found that the PID was getting generated in the server pids section in the hostname.pid.

The trace log is showing the following error:

 

deployhelper.cpp:925:-: TraceLog message 1

|c1144c8f-dabe-a8e0-d2a1-cda3a753eacc|2015 12 02 18:24:10:420|+0530|Error| |>>|E| |cms_HOSTNAME.CentralManagementServer|15860|47733620216736|| ||||||||||||||||||||||assert failure: (deployhelper.cpp:925). (bInInstallContext : Property inserts allowed only if marked as payload or versioned. Path property SOURCE not found on destination. Updating file BusinessObjects_LCM_dfo.xml).

deploy.cpp:1091:-: TraceLog message 2

|2de5dd9e-b561-f5ee-2dbb-b037be5dbd8e|2015 12 02 18:24:10:421|+0530|Error| |>>|E| |cms_HOSTNAME.CentralManagementServer|15860|47733620216736|| ||||||||||||||||||||||assert failure: (deploy.cpp:1091). (!m_pSubsystemManager->GetCmdLineArgs().Lookup (_T("startedBySIA")) : Insert of SI_FILES.SOURCE.SI_NUM_FILES from file BusinessObjects_LCM_dfo.xml failed.  Either target does not contain required property path to payload, or source file is badly formed.).

deploy.cpp:5105:-: TraceLog message 3

|13b5bb9f-a72c-7bf7-4d00-3a6f073ff036|2015 12 02 18:24:10:421|+0530|Error| |>>|E| |cms_HOSTNAME.CentralManagementServer|15860|47733620216736|| ||||||||||||||||||||||assert failure: (deploy.cpp:5105). (false : Versioned update of object (3920,Promotion Management) failed.).

 

and 11 other errors. ccm.sh failed to connect:

 

err: Error:  Could not log on to CMS (STU00152)

err: Error description: The system hostname can be contacted, but there is no Central Management Server running at port 6400.

 

The connectivity with the CMS database has been verified and with tnsping and also the cms db was updated to same database using cmsdbsetup.sh

 

Do suggest any other troubleshooting steps.

 

Regards,

Abhishek

Complex WebI document takes a lot of time to VIEW

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Hi Experts,

 

We have a 2-3 WebI reports which are taking a lot of time (3-4 mins ) to open (i.e when I right click then click VIEW)

 

Following are the observations uptil now :

1) Unchecked "Refresh On Open", but the WebI document is still taking 3-4 mins

2) Removed all the prompts in the WebI document, but it is still taking 3-4 mins

Above test confirms that LOVs are not playing any role here.

 

Kindly note that these WebI documents are having lots of variables (100+), lots of complex calculations. Is this something that is causing the issue ?

As far I understand, report variables & calculations come into picture once the data is fetched from the Reporting DB. So, opening of the WebI document should not be dependent on the complexity of the report level calculations. Please confirm if my understanding is correct ?

 

Backend DB is Oracle.

 

Let me know in case of any queries.

 

Thanks a lot in advance !!

 

Regards,

Monish

Database error: Error in MDDataSetBW.GetCellData. (IES 10901)(WIS 10901)

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Hi Guys,

 

I am facing an issue while running the webi report. The report is based out of UNV universe, in turn conected to BW Query.

 

While dragging and droping the objects to result object window in query panel. Once we hit run query, I am facing this issue.

 

"Database error: Error in MDDataSetBW.GetCellData. (IES 10901)(WIS 10901)"

 

Let me know if any of you have come across this issue, in BI launch pad.

 

Environment Used : BI 4.0, SP4

 

Thanks,

Durgaprasad

assert failure: (.\wireob.cpp:1012). (false : Out of memory or unknown type to create!)

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Hi guys,

 

We have SAP BO BI 4.1 SP6 P3 and some Jobs are failing and getting in the logs next error:

 

|5b501ed3-ec28-8b54-990b-61ee1e306005|2015 11 23 11:27:40:298|+0000|Error| |>>|E| |jobserver_CD4445A0.AJS.WebI2_WebIJavaSchedulingService_CHILD1|23496|23412|| |42|0|6|0|CMC.WebApp|JMWBOB19:14032:11942.281354:1|.request|CD4445A0:23496:25.5:1|DestinationWrapper.deliverFilesToDestination|localhost:23496:23412.2:1|Cgwzo4kZWUVHs8JCCslBN6444b01|||||||||||assert failure: (.\wireob.cpp:1012). (false : Out of memory or unknown type to create!).

 

We did the split and sizing for all services including the AJS. Also added the next parameters in the command line and no taking effect:

 

-javaargs "XX:+ExitVMOnOutOfMemoryError,XX:+UseParallelOldGC,XX:MaxPermSize=1024m,Xmx32g,Xms128M,Xss1024k,Dbusinessobjects.connectivity.directory=E:/SAPBI/SAP BusinessObjects Enterprise XI 4.0/dataAccess/connectionServer" -loggingPath "E:/SAPBI/SAP BusinessObjects Enterprise XI 4.0/logging/" -maxDesktops 0 -checkChildForNonExistence 1 -maxChildReqs 10

 

 

Also we have set the limits of simultaneous jobs and child requests to 10.

 

This is a 256Gb RAM server and we never achieve the limits in the process and in the RAM.

serverprocess.png

servermemory.png

 

We are also monitoring with the jmmon and nothing different from memory perspectives:

 

server_jvmmon_java.png

 

Any idea?

 

 

Thanks in advance!

WebI 4.x Keyboard shortcuts list

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I can't find the the list of WebI 4.x Keyboard shortcuts (other than those that are mentioned in menu action items/mouse-over).

 

For example CTRL+d  brings the format menu...


Strange behavior of modification dates of objects

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Hello Experts,

 

recently we have noticed that on our systems for many objects the modified date changes on its own and the strange thing is that sometime large number of objects have the same modification date at once.

What, for example, is almost impossible in reports.


It relates to reports, universes, connections, users and groups, nearly everything.


 

2015-12-02 13_11_36-SAP BusinessObjects Central Management Console.jpg

 

2015-12-02 13_12_33-SAP BusinessObjects Central Management Console.jpg

 

2015-12-02 13_13_33-SAP BusinessObjects Central Management Console.jpg

 

2015-12-02 13_14_28-SAP BusinessObjects Central Management Console.jpg

 

 

I've been trying to figure out the cause, but could not find anything. But I definitely exclude the following LCM transport, any jobs, client tools and limit settings.



Did someone perhaps the same behavior or can someone give a tip.

I would be very grateful.

 

Thanks

 

Alexej


Multiple Start Time Entry

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Hello,

 

I am working on the Audit Universe using Business Objects 4.1. I am using the IDT for the universe development. Basically, I created a report that shows the object name and its starttime when a report is ran. The filter I am using is starttime begin and starttime end. When I run a report in Crystal Reports, I seem to get more than one entry even if I ran the report only once. The difference in time can be from from 30 seconds to 5 minutes. The report takes about 3 minutes to run.

Can someone explain why I get more than one entry please?

 

Thanks,

Singaram

Information design tool can't start

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Hi!

 

For some reason I can't start my Information Design tool (SAP BO 4.0). I see the following error:

An error has occurred. See the log file

C:\Users\Administrator\.businessobjects\bimodeler_14\workspace\.metadata\.log.

 

 

In this file I see:

!SESSION 2012-12-12 14:48:57.535 -----------------------------------------------

eclipse.buildId=unknown

java.version=1.6.0_32

java.vendor=Sun Microsystems Inc.

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_TT

Command-line arguments:  -os win32 -ws win32 -arch x86 -clean

 

 

!ENTRY org.eclipse.osgi 4 0 2012-12-12 14:48:59.721

!MESSAGE Application error

!STACK 1

java.lang.UnsatisfiedLinkError: no swt-win32-3452 or swt-win32 in swt.library.path, java.library.path or the jar file

          at org.eclipse.swt.internal.Library.loadLibrary(Library.java:233)

          at org.eclipse.swt.internal.Library.loadLibrary(Library.java:151)

          at org.eclipse.swt.internal.C.<clinit>(C.java:21)

          at org.eclipse.swt.widgets.Display.<clinit>(Display.java:130)

          at org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:511)

          at org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:161)

          at com.businessobjects.bimodeler.rcp.Application.start(Application.java:18)

          at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)

          at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

          at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

          at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)

          at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

          at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

          at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

          at java.lang.reflect.Method.invoke(Unknown Source)

          at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)

          at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)

          at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

 

 

 

Any suggestions on solving this problem?

BI 4.1 Jobserver configuration in multi tenant environment

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I have a 4.1 SP6+patch4 installation with 3 tenant.

I would like to make that each user uses theyr own Jobserver.

 

I create a Server Group for each tenant and assign permission in order to restrict access to  servers.

I put a job server in each Group.

 

When i try to schedule a report or a pubblications BO ignore this setting and use the Always the first job server available.

How can i manage this need?

 

Thank you

Paolo

Analysis Office Scheduling is failing for a particular user in BI 4.1 SP5 platform,AO 1.4 SP 10

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Analysis Office workbook for Micorsoft office  Scheduling is failing for a particular user in BI 4.1 SP5 platform,AO 1.4 SP 10.

 

user is trying to schedule a workbook developed by Administrator , shceduling is failing.

 

Scheduling is getting success , only if we add the user to administrator Group in BI 4.1 SP5.

 

the error thrown is Unexpected exception caught.Reason [java.lanf.IndexOutOfBoundException.

 

 

for administrator scheduling's are working fine.

 

here the user is been provided with Full control on the wrokbook.

 

note: user developed A-office workbook.SSO with BW 7.4 is working fine. but scheduling is failing. but when i made him administrator, scheduling is success.

 

Platform Details:

 

BI 4.1 SP5, Aoffice 1.4 SP10, BW 7.4

 

Any quick answers..??

temp files

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Hello,

 

I am running Business Objects 4.1 and have found about 50GB of what looks to be old temp session files at

C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\pjs\container\temp

 

Most end with a .jar.

 

 

From what I read in other posts these are old session files that some how got left behind.  I am wondering can I delete them? or do I need to do something first?

500 http tool to fix ldap issue

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Hi All

 

I need 500 http tool to fix ldap  issue  we are having in box 4.1

When l click on ldap  in cmc authentication l get http 500 error.  We have try everything.  Where can l get this tool

 

 

Please  help

 

Thanks

James


Two Production servers have same licence keys in BO 3.1 Edge

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Hi,

 

 

In my client place, have two BO production servers (A and B ) containing the same license keys.  

 

 

Production server A  :- contains folders, more crystal reports and few webi reports

Production Server B :- contains folders and more webi, less crystal reports and these folders are different from Production Server A.

 

 

Production A has two license keys which are same as that of production B license keys.

 

 

Production A uses different link than production B for CMC & Infoview.  

 

 

I find only one node in both CMC-Servers of production A and production B. So, what I mean is that there is no clustering.

 

 

Prodction server A has 4 (A1,A2,A3,A4) access level and Prodction server B (B1,B2,B3) has 3 access levels.

 

 

But sometimes, I see Production server A has 3  (B1,B2,B3) access level and Production server B has 4 access levels(A1,A2,A3,A4) .

Why this is behaviour?

 

 

Also, why Production servers have same licence keys  --?

 

 

Regards,

Ms. Jyothi.

install sap bi 4.1 sp5 faills

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Hello,

 

I have installed SAP BI4.1 SP 5 in QUA,PPD, PRD and its works fine I am trying to install a new dev environment but it fails when I access to CMC I don't have all application ( non promotion manager, non version manager...). and when I access to preference It's disabled.

 

 

Any suggestion

Thanks

Need guidance upgrading to the latest service pack

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Hi,

 

My organization is currently using Business Objects 4.1 SP1.  I am interesting in applying the latest service pack SP7 but I have a few questions.  Are the service packs cumulative or do I need to apply SP2, SP3 etc.   Also when I view the downloads avaialbe for my company I am confused by the file names, for example the list for SP7 includes SBPO Business Objects BO Platform Servers and SAP Business Object BI Platform Servers.  Which file do I use to update?

 

Thanks

 

Jim Sizemore

BO 4.1SP3 Tomcat Error

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Dear All,

 

We have 2node cluster environment and one of the system throwing error while accessing BI/CMC where as the other system working properly.

 

Please guide me how could I correct this (tomcat deployment I guess) errors.

HTTP Status 500 - while trying to invoke the method java.util.Properties.entrySet() of a null object loaded from local variable 'globalProperties'

I have generated a report and while replacing that report i got an error that, 'table does not exists. (Oracle Error)

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Hello Expert,

 

I have generated a report and while replacing that report i got an error that, 'table does not exists. (Oracle Error)

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