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Starting over with Promotion

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I have been trying to get Crystal server to promote from 2011 to 2013 for over a year now and continue to run into brick walls. My latest issue is with the Dynamic Prompts. They don't show any data when using them. My question is if there is a way to dump all of the reports and prompts and start over without having to re-install Crystal Server again?


System ODBC connection to Hana viewable in Analysis for Office

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I have found the instructions of how to create an ODBC connection to Hana.

 

I used system ODBC and when I went to find the connection in Analysis for Office 1.4.5, I could not see it.   If I create a local ODBC, I am able to see it.

I am using a virtual app of Analysis for Office

I can see all my SAP ODBC connections

 

What needs to be done to have a System ODBC for HANA show up in Analysis for Office?

Migrating report owner info using UMT

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Hi Everyone,

 

We’re doing an incremental upgrade from 3.1 to 4.1 using UMT, specifically migrating folders with Crystal Reports 2008, including instances. While the upgrade completes successfully, the owner info of the reports from 3.1 does not get migrated to 4.1 but instead picks up the “UserName” used to login for the Source and Destination. Users have already been set-up in 4.1. Are we supposed to migrate both report content along with users and groups, or is there another way around this?


Tomcat 7.055 for BO 4.1

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I was recently informed from our network security team that the tomcat we have installed with SAP BO 4.1 SP2 is out of date. I was able to upgrade the tomcat independently from 6 to 7.0.32. But I was told the vulnerability exists in versions older than 7.0.55

Does anyone know if there is a compatibility issue with this or any newer version of BO. If there isnt where can i download and install a newer version of tomcat.

 

 

 

I tried and downloaded the jre-8u25-windows-x64.exe from Java which upgraded the JVM to 1.8.0_25 but my tomcat is still at a 7.0.32

 

Thank you,

Zac

BI 4.1 SP 6 Update - Any key issues

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I am planning to deploy SP6 on our systems this weekend.

 

has anyone already applied it ?

 

Please let me know if you have identified any key issues.

 

Based on our sandbox system testing,  update is smooth . Only issue we had was that tomcat did not start  after update due to max and initial heap

size difference. After fixing,it worked fine.

 

 

Thanks!

Connection Server32 causing "CALL_FUNCTION_SIGNON_INCOMPL" dump

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We have recently installed SAP BI BO SP7 on a machine. The installation went smooth and we did not face any issues. However, we are getting dumps on SAP BW server. The run time error says "CALL_FUNCTION_SIGNON_INCOMPL"

The error details say: The ABAP program running "SAPMSSY1" had to be interrupted because the logon could not be completed. The logon data for the user " " is incomplete. The termination occured in the ABAP program "SAPMSSY1" - in "REMOTE_FUNCTION_CALL"

The termination was at the below point in the source code -

CALL 'RfcImport' ID 'Type' Field type

 

Connection Information in snapshot -

dump1.png

These dumps stop when we stop Connection Server32 in BO. Also, these dumps are not necessarily generated when a report is being run in the BO.

 

Please guide on how to resolve this issue.

 

Thanks,

Sameer

OpenDocument and Chrome 45

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With the recent update of Chrome to version 45 odd behavior with Business Objects OpenDocument commands are occuring for us. It seems that using Chrome to receive an PDF output from an OpenDocument call does not work. It yields and invalid PDF that is really a html script coming from the server. I understand that Chrome has made some changes to the browser to not allow Adobe PDF viewers to work, but there are other extensions that continue to render PDF's and on the troubled browsers they work fine for all except PDF's generated from an OpenDocument url. Is there anyone who has experienced this issue? Did you resolve it? If so how?

Sybase IQ driver and Linux BI platform

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I'm having the following error message while i'm trying to refresh the reports which extracts data from Sybase IQ:

 

DBDriver failed to load : /opt/SAPBI/sap_bobj/enterprise_xi40/dataAccess/connectionServer/drivers/lib64/libdbd_iqdbodbc16.so (libdbodbc16.so: cannot open shared object file: No such file or directory).

 

What I've done so far:

- installed IQ client tool Sybase IQ 16.0 Network Client Linux x86-64  with default configuration

-created odbc entry which point to my IQ driver.

 

Why does it still use opt/SAPBI/sap_bobj/enterprise_xi40/dataAccess/connectionServer/drivers/lib64/libdbd_iqdbodbc16.so if i've installed it in /opt/SYBASEIQ/....

 

here is extract from IQ:

UID=dba

DatabaseName=DWHIQ

ServerName=DWHIQ

Host=192.168.11.11:2639

Driver=/opt/SYBASEIQ/IQ-16_0/lib64/libdbodbc16.so

 

 

Most likely i have to modify and change smth, but what? I'm not really Linux admin guy, so do not have any experience in that type of configs


File Repository Server Input is down

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Ref: BusinessObjects Universe Designer Import Universe Issue: I am receiving the following error when attempting to import a universe onto a PC that only has the client software installed: u201CFile Repository Server Input is downu201D.   However, the import process works fine when running it on the server.  The following Core Services are enabled and running:

 

- FileRepositoryServer

- InputFileRepository

- OutputFileRepository

 

I can perform other process fine from the client only PC including opening and modifying local universes, view the list of universes in the repository, and running the Central Management Console.

 

Anyone have any ideas what would cause this issue and how to resolve it?

 

Thanks, Ron Meyer

BOBJ Connection to HANA SP9 calculation view

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We are upgrading our Hana environment to SP9.  

 

 

We currently have an IDT universe against a Hana Calculation view (non-BW)  that uses a JDBC connection that will not connect to the new HANA SP9

 

 

We are on BOBJ 4.1. SP5

 

Should this connection work?   If not, what should I be using?

 

 

 

 

 

Attached is a print screen of my error message and what my connection looks like.

Export to CSV changes Column Headers and order of Columns

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when a webi report is exported as a txt file the structure of the report remains in tact, however, when the option to export as a csv is chosen the headers change and the order of the headers are changed.

 

Has anyone found a resolution or patch to fix this issue?

 

Currently on BI 4.0 SP05 Patch 2 and have tested in SP06.

SSO is not working on Business Objects 4.1 SP6 with AD/Tomcat

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Hi Guys,

 

I setup SSO on Business Objects 4.1 SP6 with AD/Tomcat , followed all the suggested steps but keeps running into the following issue when I launch the BI Launchpad as follows. We are not using SSL in this case.

 

HTTP Status 500 - com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosException: Could not decrypt service ticket with Key type 18, KVNO 5, Principal "HTTP/bisdox.xxx.com@AD.xxx.com" using key: Principal: [1] _svc-bobj@AD.xxx.com TimeStamp: Fri Sep 25 09:36:12 CDT 2015 KVNO: -1 EncType: 18 Key: 32 bytes, fingerprint = [47 38 25 a b9 4f bd 5b 5d 4a 1c 35 b2 4c 42 aa] Exception for this key was: com.dstc.security.kerberos.CryptoException: Integrity check failure[Note: principal names are different; this may or may not be a problem] [Note: KVNO used wildcard match, not exact match; perhaps the password used to generate this key is not the most recent password?] )

 

Please let me know if anyone has any suggestions on troubleshooting this issue.

 

Thanks,

Puru.

How to set up BI 4.1 to work with Crystal Reports

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Hi SCN Community,

 

We are migrating from XI3 to BI4.1 (SP 5) on Linux and found that post migration, migrated 32 bit crystal reports do not run.

 

The error is The viewer could not process an event. An error occurred while creating a subprocess in the processing server. [RCIRAS0603]
---- Error code:0 [CRWEB00000119]

 

It appears this is because BI 4.1 can't find the appropriate 32 bit crystal libraries.

 

Anyone have experience with this situation and know the prerequisites for 32 bit crystal reports to run on BI 4.1?

 

We understand that the 32 bit oracle drivers and related environment variables need to be installed/updated but it appears there is more to it than that as making those changes have not resolved the problem.

 

We have reviewed and tried the following without success.

 

BI Platform Admin Guide section 10.14

KB 1797181

KB 1998192

 

Thank you,

 

Mark

write error. [Error sending mail message to SMTP server. Return code: [451].]: [CrystalEnterprise.Smtp]

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Dear All,

 

   As i am facing issue in  report bursting. Till yesterday all jobs were ran successfully and today all the jobs failed and i tried to re-run the jobs, again and again its getting failed. But reports are working fine without any issues. Please find attached the server log below. Please suggest ASAP.

 

Version Details:

 

BOBI 4.1 SP5 patch6

Oracle 11g

 

[Thr 26580] Wed Sep 30 09:01:18 2015

[Thr 26580] ***LOG Q0I=> NiBufIConnect: connection pending after 500ms: connect (10035: WSAEWOULDBLOCK: Resource temporarily unavailable) [nibuf.cpp 4658]

[Thr 26580] *** ERROR => NiBufIConnect: non-buffered connect pending after 500ms (hdl 1;127.0.0.1:6404) [nibuf.cpp    4669]

[Thr 26580] *** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]

 

 

[Thr 28072] Wed Sep 30 09:02:13 2015

[Thr 28072] *** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established  in agent 1 [ncsmtdatasen 137]

 

 

Regards,

Obinna

Email Alerts for change in BI 4.1CMC services

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Hello Everyone,

 

I would like to find out how to set up email notification for change in services in CMC. We have been facing issues lately. Whenever SIA restarts, all the services start up automatically, but a few of them go into "Stop" state after some time and we have to manually start them. The option for "automatically start service when SIA restarts" is enabled in properties of all the services. To avoid logging into CMC to check to see if all the services are up and running, I would like to find out, if there's a way to get an email alerts whenever a service stops or restarts. This will help us not logging into CMC more frequently and will also help us in avoiding failures in reports due to stoppped services.

 

I have seen a few blogs that talk about Monitoring and even some from XIR2 and XI3.x, but none seemed helpful. I would appreciate any feedback on this.

 

Regards,

Raheel Asghar


Central Management Console - An unexpected error has occurred

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Hi,

 

We have a very old installation of the Central Management Console (v12.0) and all seemed fine.  However, in the past couple of days we found that if you try to load a new Crystal Reports file (Manage > Add > Crystal Reports) you get this 'An unexpected error has occurred' message after having identified the report file and clicked 'OK'.

 

Message isn't very helpful and I can't find any documentation that might point me to what is wrong and how to fix it.

 

All existing reports are continuing to run correctly, it seems just the adding new reports function that is impacted.

 

Any suggestions?

 

Regards,

Andy

Crystal Server 2013 trial question: Error message: Caused by: com.tririga.platform.crystal.sdk.CrystalSdkException:

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Hello,

 

I'm using a crystal server trial while looking to upgrade from my existing installation of Crystal Server 2008 and this error shows up:

 

Caused by: com.tririga.platform.crystal.sdk.CrystalSdkException: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: UltaCR. --- Connection refused: connect---- Error code:-2147217387 [CRSDK00000031] Error code name:connectServer

 

I don't have maintenance and this forum is the only place I'm able to get assistance.

 

We are on a crystal 2008 embedded (in Jboss) and it works.  We are trying to migratre to crystal server

 

Crystal server is standalone, shouldn't it work easily?

Failed to get connection for connection() Using session Locale[English]

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Hi everyone. I'm having a problem creating a new OLAP connection on CMC. When i do all the steps and type the user, the system gives me this message:

 

Clipboard01.jpg

How i can solve this? Thank you very much for the help that can give me.

 

Regards.

Issue deleting folder in CMC

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Hi everyone. I have an issue with the CMC. I create a folder and change rights. Now i want delete the folder and give me the following error:


2015-04-24_092040.png


I am the administrator and keeps giving me an error. Can you please give some guidelines?  My BO version is 4.0 SP5 Pacht 3.


Regards.

SAP BI 4.1 SP6 Server installation errors on Windows 8 System

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Hi Team,

 

I am trying to install SAP BI 4.1 SP6 Server on my Windows 8 laptop for personal evaluation. I have read in system pre-requisites that OS should be Server OS but bot Client OS, however there is one blog which says if we edit product_seed.xml (Installing SAP BusinessObjects 4.1 on Windows 7 (for evaluation purpose)) from SERVER to WORKSTATION then installation process works.

 

I tried this approach and installation process worked. There was an error message at the end saying 'Installation encountered errors during installation process'. I checked the log and attached file contains the logs with line 'error'.

 

The log says system could not reach CMC, please check the credentials.

 

Regards,

Venkat N.

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