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BI4.1 SP2 Dashboards Display Blank Page from Netweaver Portal iView

Hi there!

 

We upgraded to BI 4.1 SP2 and having strange problem with Internet Explorer (ver 8,9,10) displaying just a blank page

when trying to launch a dashboard from a Netweaver portal iview.  Netweaver is 7.3.1 Sp7

 

The odd thing is that Chrome and Firefox correctly display the dashboard from the portal

 

IE will display the dashboard from the BI Launch Pad correctly.

 

So we checked the BOE server and that our SAP BW roles are imported and the folder permissions are correct

All the BOE servers are started and we have restarted the server intelligence agent and tomcat services with no luck.

Nothing has changed in the netweaver portal

 

To confirm it is not a single sign on issue, we tried with a webi doc and it displays correctly from with the NW portal iview.

 

 

I reviewed the BI4.1 admin guide again to be sure we didn't miss any post install steps

https://websmp201.sap-ag.de/~sapidb/011000358700001063062013E/sbo41sp2_bip_inst_win_en.pdf

 

 

 

Any ideas are greatly appreciated!

 

Lee Lewis


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