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Crystal Report locks on database even after closing report

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Hello all,

 

I'm having an issue with my crystal report and publications.

 

I have 5 crystal reports that are connected to one database which is an excel file. The DB is a single-user excel file which means it can be accessed one at a time. When i open on report, it runs properly, then when i run another report while the first one is open it shows an error:

The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. []

---- Error code:0 [CRWEB00000119]

 

This is understandable since the DB is accessed by the first report. But when i this scenario:

1) run first report

2) close 1st report

3) run 2nd report

 

it shows the same error. The problem here is that these reports are used in a 5 publications that are 5 mins apart as scheduled. and 5 more publications that use the database at the same time. (FYI: the first 5 sets publications i mentioned triggers the 2nd set of publications i mentioned here).

 

Is there another way for this to be fixed? unfortunately i cannot change the single-user functionality of the excel DB.

 

thanks in advance,

wynn


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