Hi,
We have BO edge 4.0 Support Pack 2. We are about to upgrade to the patch 16. .
My first problem was this error : Installer has detected that a previous operation did not complete.
I resolved this problem by renaming the InstallDir Folder.
I have an other problem when I try to install it, I have this error : Detect BI paltform Server 4.0 Installed. Reason : this update is for BI platform server 4.0, which has not been detected on the system.
We are running Windows 2008 x64 R2.
Could you tell me how can I resolve this problem ?
It is very urgent for us.
Rergards,
Souad
