We have a scheduled report that consistently fails on weekends (Saturday/Sunday) with an error message of "Error In File .... Request Cancelled by User". It prints successfully Monday - Friday. I think this may be a printer issue rather than a Crystal issue. Can anyone provide any ideas on how to troubleshoot this?
All of our printers are HP and use the HP Universal Printing PCL 6 (v5.4) driver.
Printer logs do not show any print jobs attempted during weekends.
My guess is that the users turn it off during the weekend, but I'm not able to confirm this with anyone.