We implemented Active Directory for Business Objects about a month ago, everything went smoothly. But there's one user who cannot log on to Business Objects. He can use AD to log on to several systems, e.g., Gmail, the ERP system for student information, and Blackboard. But just not BO.
We have tried everything to troubleshoot this, with no luck. He's changed passwords; I used his password as my own password; he tried on different machines. So it's something between BO and AD for this user only. I am waiting to hear from the network people, but wanted to post this in the interim.
Are there any logs in which we can see his attempted logins ?
Does BO actually store the users password for AD ?
Thoughts on how to troubleshoot this ?