SAP AUTHENTICATION- ROLE IMPORT BOBJ 4.0 SP 2 giving HTTP STATUS 500 ERROR

Hi ,

We have installed BOBJ 4.0 SP 2 with FP 6 on LINUX with ORACLE 11 G R2 as DB. Running TOMCAT 6.0.33 as Web App Server. We are having issue when we goto Authentication~~->SAP~~->ROLE IMPORT location in CMC. As soon as we click on ROLE IMPORT, it is issuing HTTP STATUS 500 error. Not sure if we need to manually provide the sapjco.jar files as we do in BOBJ 3.1 BOE SAP Integration Kit installation. Tried re-deploying the applications using wdeploy.

Here is the error message:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.RuntimeException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/sap/conn/jco/JCoException

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254)

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159)

root cause

java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/sap/conn/jco/JCoException

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254)

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

com.businessobjects.http.servlet.internal.servlet.RequestDispatcherAdaptor.forward(RequestDispatcherAdaptor.java:31)

com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)

com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)

com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)

com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245)

com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137)

javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)

com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)

com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)

com.businessobjects.webutil.BOEInitializerFilter.doFilter(BOEInitializerFilter.java:36)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.webutil.boetrustguard.BOETrustValidateFilter.doFilter(BOETrustValidateFilter.java:53)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.webutil.internal.filters.BrowserRenderingModeFilter.doFilter(BrowserRenderingModeFilter.java:20)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)

com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)

com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)

com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)

com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159)

root cause

javax.servlet.ServletException: java.lang.NoClassDefFoundError: com/sap/conn/jco/JCoException

org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:862)

org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:791)

org.apache.jsp.jsp.secSAPR3_005fProperties.import_005frole_jsp._jspService(import_005frole_jsp.java:180)

org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)

org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)

org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)

javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:121)