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Questions about licenses

Hi.

First of all, I speak Spanish, so try to understand me, please.

 

For the start of a project implementation, I am analyzing the client licenses and emerged a doubt that they SAP Channel Partner could not clarify further, and would need to know in order to limit the use of the SAP Business Objects Suite.

 

In March 2011, they acquired BOBJ licenses. The Licensed Software is the “SAP Business Objects BI Package”. Metrics license says "CPU" and level says "2".

 

They understood, that gave them the ability to have unlimited users.

 

Currently the partner told them that now, the Suite is licensed by users type (Analyst or Viewer). But contractually, the license remains the last one.

 

I found a note (1285639 - What license types are available for Business Objects Enterprise?), that says:

 

“Resolution 

3 user license types are available with BusinessObjects Enterprise / Crystal Reports Server:

 

Named User license: 

  • Typically associated with specific user names
  • Allow 'physical users', that are named to access the system based, typically each 'physical users' will have their user name and password
  • One named user license is occupied for each physical user accessing the BI Platform, typically this is one user account per 'physical' user.

     

Concurrent license: 

  • Specify the number of sessions that can connect to BusinessObjects Enterprise at the same time.
  • Each physical user can consume more than one session, for example the same user could use both the browser on a PC and a mobile Application on a mobile device. This would create 2 sessions for the same physical user.
  • Flexible since a small concurrent license can support a large user base.

     

CPU license: 

  • Indicates number of CPU cores that can be run, or potentially run, the BusinessObjects Enterprise server
  • There is no license limit to the number of 'physical' users that can access the BusinessObjects Enterprise server”

 

Actually, they have BOBJ 4.1 SP2 installed.

 

The partner insists that they have to have licenses by user (Analyst / Viewer)

 

The questions we have are:

 

  • Is it true that if they had licenses for CPU, are now required to use the "per user"?
  • How can you determine the number of Viewer / Analyst users, if I can set up such a classification?
  • When the SAP Channel informs them that the difference between Viewer and Analyst is the ability to update ... “to update” we must understand “the refresh against the database" or "modify and add new dimensions to the report."

    

Thanks in advance.

 

Kind Regards.

 

Lionel


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