Hi,
We are currently upgrading our SAP BI 4.0 Platform (SP4 Patch 8) to SP6. In our test environment installation ends with a dialog box saying "SAP BI 4.0 SP6 has encountered an error during the install process".
I have reviewed the content of the setupengine.log file placed at ..\InstallData\logs. The only lines containing the error word are showed below:
(1) 19:03:30.184 Error:GetSeedElementList(): unrecognized element under element 'install': diskCostInfo
(2) 19:07:36.020 Error: Attempting to read invalid argument: EnableBackButton
(3) 19:30:51.317 2013/07/01, 07:30:51: Attempting to stop Service BOEXI40SIABIENT1, current status is 4, existing error code: 0
(4) 19:58:08.662 Error: Icon doesn't exist: D:\BO\SAP BusinessObjects Enterprise XI 4.0\wdeploy\wdeploy.ico
(5) 20:12:40.947 Unable to find servers in CMS ES-W08-BIENT1:6400 and cluster with kind cms and service null. All such servers could be down or disabled by the Administrator.(FWM 01014) ERROR: Could not log into CMS "ES-W08-BIENT1:6400" with the provided credentials. Help: Verify the values for -cms,
-username and -password, and verify the CMS is running.
20:39:18.173 Error: Extra argfound: ShowInstallCompleteBackButton
I have checked that some of these message errors already appeared in other log installations where process finished without the mentioned dialog box message (E.g: 1,2,3,4). I suspect that BO install end dialog arises from message 5 (Service was not temporarily available because it was may be taken too much time to start).
Currently system seems to work fine but the final BO install dialog message does not let me too quiet. We have repetead the install process in another environment (PRE) with exactly the same result. Do you think that the install process can be considered fine in this case?
Thanks in advance,
