We're getting the following error when we try to open some but not all Web Intelligence documents:
The document can't be retrieved from the File Repository Server. (WIS 30951)
Specifically, we get this error for approximately 500 documents that were created or last modified (or both) on April 29 or April 30. There are other documents created or last modified at that time that are fine. We also get the error for approximately 400 documents that were created and last modified on Feb. 27, 2012. Again, other documents created and modified on that date are fine.
The CMC shows the documents and has the FRS filename and path, but the file isn't in that path in the FRS; even the directory that the file should be in doesn't exist.
We could restore the documents from a back-up. But this has happened twice this year, and also happened in previous years. I need to find out why this is happening and prevent it from happening again.
Any suggestions? We're currently running XI 3.1 SP 5 and in February we were running XI 3.1 FP 3.1.
Laura Bollettino
