Hi,
We are on BI 4.1 SP5 patch 6 installed on Windows 2012 and have 2 instances of Tomcat running on 2 different Web servers.We have chosen F5 load balancer for these 2 web tiers. Network team has configured Load Balancing and gave us the URL. When performing a fail over test we have encountered with the below error message
" Invalid Session. Please close your browser and log on again. ( WIH 00013)
When user is in the Load balance, For ex if Server A has been choosen by the Load Balancer in Round Robin method then after some user activity we will stop Server A and by design user should be redirected to Server B with out any loss in the session. But this is not happening in our case,in the fail over test when a server is stopped user will see the above message and after some time ( may be after 1 minute) when user refreshes the page he will be directed to the Launchpad home screen.
How can we get rid off of the invalid session error message? We have SSO enabled with Windows AD authentication and this issue if for Launch pad.
Any suggestions on this are much appreciated