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Email hyperlink not generated when using %SI_VIEWER_URL%

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Hi -

 

I'm attempting to email a hyperlink to a Voyager workspace from within the JAVA Infoview.  I'm using the Viewer Hyperlink placeholder %SI_VIEWER_URL%, however, no URL is generated when the email is sent (%SI_VIEWER_URL% actually appears in the body of the email, where the URL should be).

 

When I email the viewer hyperlink for a Crystal Report, the URL is generated correctly.  It is only with the URL for the Voyager Workspace that I have problems.

 

I have set the default viewer URL in Objects --> Object Settings --> Processing Settings to http://boeserver/businessobjects/enterprise115/InfoView/scripts/opendocument.aspx?sIDType=CUID&iDocID=%SI_CUID%.  I have also tried http://boeserver/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?sIDType=CUID&iDocID=%SI_CUID%.  Changing this setting affects the URL that is generated for a Crystal Report, but appears to have no affect for a Voyager Workspace.

 

Is there another setting to configure the viewer URL for Voyager objects?

 

Any suggestions will be greatly appreciated.

 

Thanks,

Isaac -


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