Hi,
I have installed BI 4.1 platform and installed the license key. However when I try to access the Web Intelligence interface I get the following error after about 10 seconds of attempting to log in
"Your Session timed out. Close the Java interface and log on again"..
I have seen others with a similar issue.. My log file has the following
"No valid BOE license" (see below..)
Has anyone ever experience this error with a valid install/license key? At a bit of a wall here trying to fix..
Thanks in advance for an help on this matter
WICDZUserSessionImpl.cpp:118:void __cdecl ClusterMgmtAPI::WICDZUserSessionImpl::checkBOELicense(const class IRepoAccessTypes::SessionInfo &,bool) throw(struct CdzClusterMgmt_ClusterFacadeException): TraceLog message 39
|a14e922b-27c0-c144-0bd0-f880b2d1200d|2015 04 24 16:57:33:198|+0100|Error| |>>|E| |webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616|| |64|0|2|0|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||**ERROR:WICDZUserSessionImpl:No valid BOE license [WICDZUserSessionImpl.cpp;118]
WICDZUserSessionImpl.cpp:119:void __cdecl ClusterMgmtAPI::WICDZUserSessionImpl::checkBOELicense(const class IRepoAccessTypes::SessionInfo &,bool) throw(struct CdzClusterMgmt_ClusterFacadeException): TraceLog message 40
|adc231d2-ffa7-2d94-fbce-4a74a6cae6cb|2015 04 24 16:57:33:198|+0100|Error| |>>|E| |webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616|| |64|0|2|0|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||**ERROR:WICDZUserSessionImpl:ThrownException.errorMessage : ClusterFacadeImpl::openSession : [WICDZUserSessionImpl.cpp;119]
WICDZUserSessionImpl.cpp:119:void __cdecl ClusterMgmtAPI::WICDZUserSessionImpl::checkBOELicense(const class IRepoAccessTypes::SessionInfo &,bool) throw(struct CdzClusterMgmt_ClusterFacadeException): TraceLog message 41
|962dbc15-a4f8-eb14-0b32-d01a84542545|2015 04 24 16:57:33:198|+0100|Error| |>>|E| |webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616|| |64|0|2|0|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||**ERROR:WICDZUserSessionImpl:ThrownException.errorCode : 37 [WICDZUserSessionImpl.cpp;119]
WICDZUserSessionImpl.cpp:119:void __cdecl ClusterMgmtAPI::WICDZUserSessionImpl::checkBOELicense(const class IRepoAccessTypes::SessionInfo &,bool) throw(struct CdzClusterMgmt_ClusterFacadeException): TraceLog message 42
|ab793561-b214-c654-49d1-86b12cbcf51d|2015 04 24 16:57:33:198|+0100|Error| |>>|E| |webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616|| |64|0|2|0|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||**ERROR:WICDZUserSessionImpl:ThrownException.minorErrorCode : 5633 [WICDZUserSessionImpl.cpp;119]
WICDZUserSessionImpl.cpp:98:void __cdecl ClusterMgmtAPI::WICDZUserSessionImpl::checkBOELicense(const class IRepoAccessTypes::SessionInfo &,bool) throw(struct CdzClusterMgmt_ClusterFacadeException): TraceLog message 43
|7a8ec0b0-6bb1-34c4-9b9c-e804d6935cdd|2015 04 24 16:57:33:198|+0100|Error| |>=|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616|| |64|0|2|0|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||Uncaught Exception in SilentScope: WICDZUserSessionImpl:checkBOELicense: 0
Error=ThrownException.minorErrorCode : 5633
ContainerPluginManagerImpl.cpp:127:unsigned long __cdecl GenericContainer::ContainerPluginManagerImpl::Release(void) const: TraceLog message 44
|5b0f9ae2-0251-2c24-cb6e-c5062e0e1fd6|2015 04 24 16:57:33:198|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|1|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||GenericContainer_ContainerPluginManagerImpl:Release
ContainerPluginManagerImpl.cpp:127:unsigned long __cdecl GenericContainer::ContainerPluginManagerImpl::Release(void) const: TraceLog message 45
|d0763e12-dc55-7534-2b8c-e19cabfb918f|2015 04 24 16:57:33:198|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|1|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||GenericContainer_ContainerPluginManagerImpl:Release: 0
EntityActivityNotifier.cpp:114:__cdecl GenericContainer::EntityActivityNotifierWithTLSContext::~EntityActivityNotifierWithTLSContext(void): TraceLog message 46
|93574166-a467-2af4-1bda-76544b8c0429|2015 04 24 16:57:33:198|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|3|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||GenericContainer_EntityActivityNotifier:EntityActivityNotifierWithTLSContext_Destructor
EntityActivityNotifier.cpp:114:__cdecl GenericContainer::EntityActivityNotifierWithTLSContext::~EntityActivityNotifierWithTLSContext(void): TraceLog message 47
|35a8a347-34b7-ffc4-da8f-acd70fb53933|2015 04 24 16:57:33:198|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|3|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||GenericContainer_EntityActivityNotifier:EntityActivityNotifierWithTLSContext_Destructor: 0
LifeCycleManagerBase.cpp:181:class ibo_ptr<class LifeCycleSession::SessionInfo> __cdecl LifeCycleManagerBase::getSessionInfo(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,bool): TraceLog message 48
|facba339-d375-8584-6852-aafe188887a2|2015 04 24 16:57:33:198|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|5|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||LifeCycleManagerBase:getSessionInfo
LifeCycleManagerBase.cpp:181:class ibo_ptr<class LifeCycleSession::SessionInfo> __cdecl LifeCycleManagerBase::getSessionInfo(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,bool): TraceLog message 49
|3933152f-512f-2974-4b02-802d9fa0665d|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|5|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||LifeCycleManagerBase:getSessionInfo: 0.016
SessionLifeCycleInfo.cpp:202:void __cdecl LifeCycleSession::SessionInfo::endActivity(const class GenericContainer::ActivityStatus &,bool &): TraceLog message 50
|437fbe30-d540-1564-8b9e-b5435d6c5b90|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|7|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionLifeCycleInfo:endActivity
SessionStateAutomaton.cpp:221:class ibo_ptr<class LifeCycleSession::ActivityDescriptor> __cdecl LifeCycleSession::StateAutomaton::endActivity(const unsigned long &): TraceLog message 51
|4ee71ff1-d245-6094-e978-78e6af5de1cc|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|8|2|2|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionStateAutomaton:endActivity
SessionStateAutomaton.cpp:31:bool __cdecl LifeCycleSession::StateAutomaton::applyTransition(enum LifeCycleSession::StateAutomaton::MethodType,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &): TraceLog message 52
|de3d37a8-64e9-b034-9ad1-f83d32ca8763|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|9|2|3|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionStateAutomaton:applyTransition
SessionStateAutomaton.cpp:31:bool __cdecl LifeCycleSession::StateAutomaton::applyTransition(enum LifeCycleSession::StateAutomaton::MethodType,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &): TraceLog message 53
|587f4d2f-a8cc-5e34-1aa9-550ae064ca8b|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|9|2|3|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionStateAutomaton:applyTransition: 0
SessionStateAutomaton.cpp:221:class ibo_ptr<class LifeCycleSession::ActivityDescriptor> __cdecl LifeCycleSession::StateAutomaton::endActivity(const unsigned long &): TraceLog message 54
|b61b476d-8bb2-7a04-3bfa-bc55b373f8e7|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|10|2|2|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionStateAutomaton:endActivity: 0
SessionLifeCycleInfo.cpp:301:enum GenericContainer::AbstractWorkSession::DataState __cdecl LifeCycleSession::SessionInfo::getDataState(void) const: TraceLog message 55
|cf2afb0d-9dd5-81c4-2885-52d61904bfca|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||{|64|12|2|2|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionLifeCycleInfo:getDataState
SessionLifeCycleInfo.cpp:301:enum GenericContainer::AbstractWorkSession::DataState __cdecl LifeCycleSession::SessionInfo::getDataState(void) const: TraceLog message 56
|df279135-5317-28a4-882f-34f2a3a549e3|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|12|2|2|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionLifeCycleInfo:getDataState: 0
SessionLifeCycleInfo.cpp:202:void __cdecl LifeCycleSession::SessionInfo::endActivity(const class GenericContainer::ActivityStatus &,bool &): TraceLog message 57
|982c7b80-adec-feb4-f82d-06df0f62df23|2015 04 24 16:57:33:214|+0100|Error| |<<|E|X|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer| 4260|8616||}|64|13|2|1|BIlaunchpad.WebApp|DOJAISIPCRSV01:1120:44.132:1|Webi SDK.CorbaServerImpl.doProcess()|DOJAISIPCRSV01:1120:44.132:6|webiserver_DOJAISIPCRSV01.WebIntelligenceProcessingServer.openSession|localhost:4260:8616.1695:1|CimhEX2rhkJGh_wy9826ZjU82|||||||||||SessionLifeCycleInfo:endActivity: 0