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Java Error when opening WEBI from BI Launchpad?

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Hi I am working with colleagues on building a WEBI dashboard on the BI Launchpad. However, my colleagues are unable to access WEBI fully (view/edit reports) because the following error displays on their Internet Explorer web browser:

 

"Cannot launch Java Report Panel, please make sure you have installed a Java virtual machine"

 

I have tried asking them to download the latest version of Java and still this error is not resolved. Does anyone know the root cause of this and how I can provide a solution for my colleagues?


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