Hi,
We are using SAP Crystal reports 2011 in the OPD platform (server). OS - Windows 2008 server. We have around 40 reports hosted on this platform.
In CMC and BI we are unable to see the old instances(history reports) that completed. Only a blank page gets displayed when i right click on the report and click on History option.
At the bottom total items is displayed as 1. this 1 item is also blank with no names. When i right click on this item i get the usual options (Organsie, Send, More Options). I have attached the screen shots in the word document.
From BI when i click on the report it opens the last successfull instance.
This issue started when i restarted the Server Intelligence Agent service. I am able to see all the rpt files in the root folder in the server.
Could you please assist me in fixing this issue.
Thanks,
Sathish