Hello,
We have a default BO installation on win 2008 server and it is sp5 patch 1. We had configured auditing using ODBC data source to the sql server and It worked fine until last saturday 8:40 pm. For some reason it stopped working and I am trying to figure out what might be the cause.
Here are some symptoms:
- In CMC auditing it says:
- "Warning: No connection to Auditing Data Store from CMS BOP140.CentralManagementServer."
- WARNING: Auditing data may remain in server buffers
- And after we opened up SQL server configuration manager of the BO server machine and restarted SQL server, the following error added up to the list on CMC: Warning: Client auditing is unavailable.
- In the SQL server configuration manager in the BO server machine, we realize that the SQL server agent is down. Is it supposed to be that way?
- We tried re-configuring, re-creating the ODBC datasource on server and saw each time the connection is successful. We also tried using sa user just incase. We also tried changing the servername/SQL_instance_name to ./SQL_instance_name just to indicate the SQL server is on the same machine and to avoid any network connectivity error, however it was no use.
- Using an SQL server client tool, we also connected to the SQL server and made sure that database size can automaticly increase. Also, there we made sure the user we had to connect had db_owner authentication.
- We restarted BO servers several times after each operation.
The problem might not be BO related, I suspect some ports might be closed in the network or something but before I go to the network guys in the department, can you help me explore any other possibility that is causing this?
Thank you in advance
