Hello Experts,
Two days ago, I installed BI4.1 SP1 and configured Win AD authentication. It was working perfectly fine until yesterday.
But when I tried to log in today, I'm getting an error message:
"Account information not recognized: Could not reach CMS. Specify the correct host and port and check for network issues. (FWM 20030)"
I tried logging in using an AD account as well as Admin account with Enterprise. The SIA is running but when I try to connect to the server via SIA settings, client tools or the web apps, then I'm getting the above error message. I tried logging in from the Client Machine as well the SERVER using Servername:PortNumber, but still the same error.
I checked the log files but couldn't figure/understand what and where to look.
Please suggest how do I start debugging or fixing this issue?
We have BI4.1 SP1 on one Win 2008 R2 server.
Thanks in advance
Izak
