All
When starting crystal report enterprise by following command ./startservers
But we are seeing all the Backend servers are enable but three of them are in stopped state
Server Name: CrystalSIA.CrystalRepors_JobServer_TEMP2
State: Stopped
Enabled: Enabled
Host Name: XXX.yyy.com
PID: -
Description: Crystal Reports Job Server
Server Name: CrystalSIA.PublicationJobServer_2_Temp
State: Stopped
Enabled: Enabled
Host Name: XXX.yyy.com
PID: -
Description: Publication Job Server
Server Name: CrystalSIA.ReportApplicationServer
State: Stopped
Enabled: Enabled
Host Name: XXX.yyy.com
PID: -
Description: Report Application Server
Following error in the log file
Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: . - Unable to find servers in CMS xxx.yyyy.com:6400 and
cluster @db9.interactivesys.com:6400 with kind rptappserver and service DTSRequestor. All such servers could be down or disabled by the administrator. (FWM 01014)---- Error code
:-2147217387 Error code name:connectServer
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.CECORBACommunicationAdapter.connect(Unknown Source)
Any help is appreciated. We can login to Management Console, but cannot run any reports.