Hi,
When installing the patch for BI 4.1. SP2 to SP2 Patch 11. The install failed. I get the following error and cannot start TomCat. Any ideas?
10:23:19.926 2015/03/13, 10:23:19: RunRedistProgram: return value 1
10:23:19.926 2015/03/13, 10:23:19: ... waited for 1170 seconds ...
10:23:50.821 Exception in thread "main" java.lang.UnsatisfiedLinkError: java.net.PlainSocketImpl.socketSetOption(IZLjava/lang/Object;)V
at java.net.PlainSocketImpl.socketSetOption(Native Method)
at java.net.PlainSocketImpl.setOption(PlainSocketImpl.java:282)
at java.net.Socket.setSoTimeout(Socket.java:1055)
at com.crystaldecisions.enterprise.ocaframework.RawSocketDirectory.find(RawSocketDirectory.java:253)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.buildBootstrapAPSInfo(APSServerHandler.java:256)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.buildAPSClusterInfo(APSServerHandler.java:514)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.buildServerInfo(APSServerHandler.java:192)
at com.crystaldecisions.enterprise.ocaframework.ServerController.redirectServer(ServerController.java:534)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.redirectServer(ServiceMgr.java:959)
at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(Man
10:23:50.821 agedSessions.java:258)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService_aroundBody4(ServiceMgr.java:520)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:1)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:651)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:838)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:815)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:211)
at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:177)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:454)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java
10:23:50.821 :1)
at com.businessobjects.setup.CmsLogon.Connect(Unknown Source)
at com.businessobjects.setup.CmsLogon.main(Unknown Source)
10:23:51.367 2015/03/13, 10:23:51: RunRedistProgram: return value 1
10:23:51.367 2015/03/13, 10:23:51: ... waited for 1200 seconds ...
10:24:21.388 2015/03/13, 10:24:21: CMS is not started, giving up
10:24:21.388 NativeActionExecutor: restoring path.
10:24:21.388 NativeActionExecutor: entry point returned successfully.
10:24:21.388 Error: *** Action failed.