We have upgraded from BusinessObjects 4.0, SP6, Patch 2 to 4.1, SP5, Patch 1 over the weekend. Since the upgrade we have a large number of user groups who receive the following error when trying to send to BI Inbox:
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We have double-checked the DestinationJobServer and BI Inbox has been configured as a Destination.
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This functionality works for people who have administrator rights or who have been granted an Access Level called BIP BOBJ COE, which leads me to believe this is an issue with an Access Level.
I have compared the rights included in our BIP BOBJ COE to what the rights are in the group where people are having the issue and our BIP BOBJ COE Access level has these rights where the other group does not.
| General | General | Add objects to folders that the user owns |
| General | General | Add objects to the folder |
| General | General | Delete objects |
| General | General | Delete objects that the user owns |
| General | General | Edit objects |
| General | General | Edit objects that the user owns |
| System | Replication Job | View objects that the user owns |
| System | Server | View objects |
| System | Server | View objects that the user owns |
| System | Server Group | View objects |
| System | Server Group | View objects that the user owns |
| System | Access Level | Add objects to folders that the user owns |
| System | Access Level | Add objects to the folder |
| System | Access Level | Delete objects |
| System | Access Level | Delete objects that the user owns |
| System | Access Level | View objects |
| System | Access Level | View objects that the user owns |
| System | User | Change password for users that the user owns |
| System | User | Edit objects |
| System | User | Edit objects that the user owns |
It doesn't seem like any of these rights would affect someone's ability to send to BI Inbox.
Has anyone else had this experience or can offer any suggestions for troubleshooting?
Thanks!
Sarah
