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File Repository Server Output is down

Hi,

 

Our current environment is SAP BI4.1 SP01, windows 2008R2 servers. We use a cutom .NET application to schedule webi reports and export them to pdf/excel formats then copy them to a different location. All this is done using SDK.

 

The developer is able to schedule the webi report but when trying to download the output file, he gets the below error:

 

" ERROR: Unable to copy from
Infostore - Report : ReportSample01.xlsx

File Repository Server Output is
down.
"

 

This error is very random and not consistent. In other words, if tried after a few hours, it worked fine, the developer is able to downlaod the report output file. (either excel or pdf). So it works often but fails some times.

 

I am suspecting this is something to do with port/firewall issues. The CMS Named server port is set to 6400 and all other Request prots are set to Auto Assign.

 

Any sueestions on how to resolve this?

 

Thanks,

Ravi


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