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Information platform services installation: error [INS00104]

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Hi Guys,

 

I'm currently trying to install Information platform service 4.0 on a server by "expand an existing Information platform services deployment.", I'm now hitting an error on the step "Configure CMS Repository Database - SQL Server (ODBC)"

 

The error message I receive when I enter the right username/password is:

Error:
Failed to decrypt object 100 using cryptographic key ID: 4.

Cannot verify DB login information. [INS00104']
Would you like to correct them?

 

To test out the error, I'm purposely entered a wrong username/password it gives error of:

Error:
BusinessObject Enterprise CMS: Unable to connect to the CMS
system database "xxx:100.100.100.5". Reason:
[Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'xxx'.

Cannot verify DB login information. [INS00104]
Would you like to correct them?

 

Some background of the environment I'm trying to deploy here.

 

Server 1: (Repository and Audit for CMS)

Microsoft Windows Server 2008 R2 Enterprise (64-bit)

Microsoft SQL Server Enterprise Edition (64-bit)

 

Server 2: (SAP BOE/CMS)

Microsoft Windows Server 2008 R2 Enterprise (64-bit)

SAP BusinessObjects Enterprise 4.0 (64-bit) (Repository and Audit DB configure at Server 1) -Installed

 

Server 3: (SAP Data Services, Information Steward)

Microsoft Windows Server 2008 R2 Enterprise (64-bit)

SAP Information platform services 4.0 (64-bit) -error

SAP Data Services 4.0 (64-bit) -Not installed

SAP Information Steward 4.0 (64-bit) -Not Installed

 

Any help is appreciated.

-Jimmy


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