Dynamic Recipients Data Source LOST

BO 4.0

I am losing my mind.  I have lots of publications, some Crystal reports with Crystal Dynamic Recipients, some WEBI with WEBI Dynamic Recipients.

For no apparent reason, publications will just lose their dynamic recipient report mapping and start failing.  I know it's not because they are too large.  Today's was only 7 recipients.

Then when you try to fix it, it always takes multiple tries to get the list of reports to display when selecting WEBI as a Dynamic Recipients data soiurce.  Then when I am finally able to get the list to display and select one, I click OK and never get the 'Use Entire List' box, so the request never registers.  That means there is no report to map personalization to.  This is a MAJOR problem.

1. Why do mappings get lost?
2. Why does the report list not display?
3. Why does the List from the recipients report not display?
4. Why is it happening with WEBI but not Crystal?
5. Is there a publication service setting that needs to be adjusted?