We have installed crystal Server 2011 as part of SAP BOE Product ver 14.0
When we are trying to view the reports we are getting the following error:
The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. []
---- Error code:0 [CRWEB00000119]
We have installed both Oracle client 64 bit and Oracle client 32 bit as both of them are required. Also, we have set the following environment variables:
ORACLE_HOME=C:\app\Administrator\product\11.2.0\client_1
ORACLE_HOME32=C:\oracle\Administrator\product\11.2.0\client_1
TNS_ADMIN=C:\oracle\Administrator\product\11.2.0\client_1\network\admin
Path=C:\app\Administrator\product\11.2.0\client_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\strawberry\c\bin;C:\strawberry\perl\site\bin;C:\strawberry\perl\bin
Path32=C:\oracle\Administrator\product\11.2.0\client_1\bin
BOE_USE_32BIT_ENV_FOR=ORACLE_HOME;Path
Can anyone help in resolving the error?
Regards,
Simran Wahi