Error viewing report in BI Launchpad

I am having permission issues on an account, but cannot determine what needs to be granted.  I have a crystal report in a folder that is accessible to the account through the CMC.  I can select the report and choose to View it on demand.  It prompts for the parameters and then runs as desired.  When accessing the same report with the same account through BI Launchpad, I am getting an error indicating the account does not have the right "Right to Refresh" on the report. 

Anybody seen similar issue or have some ideas?

system:BI 4.0SP9

CR 2011 SP9

Thanks,

JB