Hello,
We have recently had an issue with windows AD authentication after several DC's were decommissioned at our company. We have two domains for this thread we will call domain 1 Alpha an domain 2 Beta. absolutely nothing was changed in the BO config. Everyone was working fine yesterday. Users from DC Alpha have no issues with AD authentication. however users from domain Beta get
- Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
We are sure there is a reference to a decommissioned DC somewhere in the config but was cannot find it. Does anyone have a clue as to where these references are located? or are we barking up the wrong tree since LDAP is not used? thank you in advance for your input.