Unable to logon to CMC using Windows AD authentication, error:
"Account information not recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"
Windows AD authentication is enabled, using Kerberos. Service account "Service Principal Name" is set correctly using SETSPN utility. AD Sync runs successfully every hour and imports any users that are members of the defined group.
Have read threads in this forum related to using all caps, does not seem to help.
Both the Apache Web Server and Server Intelligence service are running with logon set to service account credentials. Service account is member of local Administrators group.
Business Objects Enterprise XI 3.1
Recently installed FixPack 1.3 to see if that helped and to be at latest revision.
SAP Integration Pack is installed. SAP Authentication / SSO works for CMC, InfoView, Web Intelligence. Also using SAP Enterprise Portal can publish BI sourced Crystal reports on BOE using SSO with no prompt for credentials.
Windows 2003 R2 32 Standard Edition
BOE server is in same domain as user accounts attempting to logon. Windows 2003 Forest with Single Domain, at both 2003 Domain and Forest functionailty level.