We've recently upgraded a BI Platform installation to 4.1 SP4. This was done via a full installation to SP3, then an in-place upgrade to SP4.
Several freshly collected CTS+ imports (of folders and reports only) have been failing with the following error citing duplicate Root Folder entries. Any insights into a cause/correction would be appreciated:
Exception: com.crystaldecisions.sdk.occa.infostore.internal.InfoStoreException:
Could not commit object 'Root Folder' because another object with the same name and type already exists under object '<my system id>:6400'. (FWB 00026)
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:Could not commit object 'Root Folder' because another object with the same name and type already exists under object '<my system id>:6400'. (FWB 00026) The server supplied the following details: Trying to create an object with duplicate name. Id = 43336
The Root Folder on each system appears to be in place with the same si_id and CUID in both the source and target system. There are no user created folders with a conflicting name. Another oddity is that neither system has any object with si_id = 43336, let alone the Root Folders (which are all the standard si_id of 23).
Thanks!
