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BO 4.0 SP6 32-bit servers not starting

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Hi,

 

I'm with a issue in a brand new installation. The version is 4.0 SP6 in a W2008 64 bits

The following services stays always in these status:

 

ConnectionServer32 - Hangs on "Initializing" State

CrystalReports2011ReportApplicationServer - Failed

CrystalReports2011ProcessingServer - Running with Errors

 

About the ConnectionServer32, I tried already to create a new server on CMC, change the port from "Auto-Assigned" to 6401 and include the servername in the hosts file. It still not working.

Looking in the ConnectionServer trace file, the error message that appears for me is:

 

---------------------------------------------------

trc file: "connectionserver_CAMKH1VALECN003.ConnectionServer32_2_ncs.trc", trc level: 1, release: "720"

---------------------------------------------------

M

M [Thr 11152] Tue Jun 18 10:42:37 2013

M  [Thr 11152] ***LOG Q0I=> NiPGetHostByName: '$SMDAgentHost' not found: getaddrinfo [ninti.c 895]

M  [Thr 11152] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 11152] *** ERROR => Main agent failed to be initilized due to incorrect host setting! [ncsmtdatasen 20]

M  [Thr 11152] NCS trace timer is disabled since the interval is set to 0

M  [Thr 11152] NCS data timer is disabled since the interval is set to 0

M  [Thr 11152] NCS library version 2.3.9 (unicode) loaded

M  [Thr 11152] NCS_ProcInit API invoked

M

M [Thr 11152] Tue Jun 18 10:44:59 2013

M  [Thr 11152] NCS_ProcExit API started

M  [Thr 11152] Timer threads are successfully finished

M  [Thr 11152] Data sending threads are successfully finished

M

M [Thr 11152] Tue Jun 18 10:45:00 2013

M  [Thr 11152] NCS_ProcExit API invoked

 

Please help.

 

Thanks,

 

Rodrigo


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