Hello,
We are running BOE XI (14.0.7) and have had no issues in the few years I've been here as the admin. However, today suddenly no one can log in. We are all getting the FWM 00006 error - which normally indicates someone has entered their AD login or password incorrectly. But this isn't an error like that because EVERYONE is getting the error. I've logged into the CMC using the Enterprise Administrator login and verified that Win AD authentication is enabled (it is), that we are not exceeding session logins with our license (we are not - no sessions at all except Admin), then I restarted all the Core Servers thinking perhaps something got "stuck" (for lack of better word) and sometimes a reboot will clear an issue. No change.
Any ideas out there? I AM able to log in with Enterprise authentication.
Everything worked fine through last week. Then suddenly today, something is wrong. Something happened over the weekend perhaps? But what? How?
Help!
Amber Anten