We have a Crystal Report that has a chart at the top of the page, group headers, details and footers. I am trying to run down a problem we are having with the report not displaying the chart or the grouping information when run through the BI Portal. This report orginally had static parameters, but for our requirements I changed a number of them to dynamic parameters. If we run the version with static parameters through the portal, it works ok, but if we run the version with the dynamic parameters, no graph is displayed, and the grouping information is missing as well.
The report runs fine when run through Crystal Reports, it is just when it is being run through the portal. It is almost as if the suppression formula for the group headers/footers is always evaluating to true, despite the fact that it should be resolving to false.
Any ideas as to how I can troubleshoot these issues? I don't have direct access to the portal, I have to go through our administrator.
Crystal Reports 2001, BI Launchpad 14.1