Hello ,every
Environment:
windows server 2008 Enterprise R2
Oracle 11g R2 Home
Oracle 10g Client
SAP BusinessObject XI 3.1 SP5
Problem description:
I Install all of above on one machine, and these system run well for one year.But After 2014/4/25 my customer cannot log into the system .The error appear that : the server is down. I have checked the port 6400 and 6410, the 6400 is failed to telnet. I have restart my machine and services in CCM for many times also, unfortunately it still doesnot work. While I add a new cms use another port , it failed in connect my oracle database
I think the problem is due to :sap cannot connect to Oracle DB, But how to trace the error happens at when and where? or my some settings is not correct(used by sap).For example:oralce_home environment variable
Due to I use oracle 11g home and 10g client on one machine, Some settings are confusion, who can help me to analysis this
Attache is the log file under Logging File in SAP instanll path:
Thanks
Li