IMPOSSIBLE TO USE A GROUPED MAIL IN A SCHEDULING ACTION

Hello Everybody,

I am currently facing a problem while trying to schedule a report.

In fact, when I use a simple mail  like 'user@company.com', the report is well sent.

However, when I use a grouped email  like 'team-france@company.com', the people doesn't receive the email. In BO, all seems ok, there are no erros in the schedule history of the report and every services are OK.

When I use any other kind of software (outlook, talend, ect..)  to send data thought this mail list , it works everytime.

There is no particular configuration in the SMTP server.

Does anyone here know why it doen't work with BO ?

I work with BO XI 3.1.

Thanks for your help!