removing Drill Down is not summing up the values for key figure

Hi ,

While analysing the data in BW report , I have encounter the problem in getting the correct data.

BW report is showing two records for material , having different customer ie. customer1 & customer 2 .

If i remove the customer from the Drill down , then values is not summed up , rather it is showing the values only for customer1

Scenario:

With  customer drill Down:

Material    Customer   Key Figure1   Key Figure 2

Mat1       Customer1     1000          2000

MAt1       Customer2     3000          4000

Without customer Drill Down

Material  Key figure1  Key Figure2

Mat1          3000          4000

In the query designer there is restriction of customer on two characteristic in default value pane.

The issue is happening for particular material , for other material , BW report is working fine.

Please suggest , to resolve the issue.

Regards,

Sudheer