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Sporadic Session Manager problems in Business View Manager

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Business View Manager (version 14.1.2.1121)

SAP BO-BI 4.1 (SP02) clients

 

Software is installed on server running Windows Server 2008 R2 Enterprise - Service Pack 1 OS

 

This is a TEST server - and has both the SAP BO-BI 4.1 Platform and Client Tools installed. Problem behavior is the same on different environments with the same set-up, so it is not hardware related.

 

We are experiencing a sporadic "Session Manager" error when trying to launch the Business View Manager as described below.

 

BVM_Missing_Authenication_Type.jpg

1.) Login Screen appears in Business View Manager client, but AUTHENTICATION options are all BLANK in the drop-down, and there is no way to Manually enter them.

 

BVM_Session_Manager_Error.jpg

2.) Manually entering other values and clicking OK results in the following error -

 

              Internal error: Unable to initialize the session manager.

 

3.) Close the error.

 

4.) Close the application and re-launch it.

 

5.) Repeat steps 1-5 for what appears to be a "random" number of times *(it's a sporadic problem).

 

BVM_Running_OK.jpg

 

6.) "Poof" the problem goes away - and you can login to Business View Manager correctly....but problem may return at any time.

 

Anyone seen this before - and know what might be causing the "Session Manager" problem...?

 

Thanks in advance for the advice.


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